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Aussie Broadband

Governance & Fraud Analyst

Aussie Broadband

. Develop, implement and continuously improve the Group's scam prevention and governance framework .

Posted 11/10/2026full-timeSydney • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in fraud prevention, governance, risk management, and compliance within regulated environments, with a strong focus on regulatory obligations and industry standards. Capable of building relationships across various business functions and providing insights into fraud activity and risk profiles.

Highest-signal resume keywords
Fraud PreventionGovernance FrameworksRegulatory ComplianceStakeholder EngagementAnalytical Reporting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Fraud PreventionGovernance FrameworksRegulatory ComplianceCustomer Due DiligenceKnow Your Customer (KYC)Risk AssessmentInternal ReviewsAudit CoordinationRemediation ActionsAnalytical Skills
Soft Skills
Stakeholder EngagementCommunication SkillsOrganisational SkillsAttention to DetailProactive Mindset
Industry Keywords
TelecommunicationsFinancial ServicesRegulated EnvironmentCompliance ProcessesFraud-Related Incidents

About the role

Key responsibilities & impact
  • Develop, implement and continuously improve the Group's scam prevention and governance framework
  • Ensure alignment with regulatory obligations, industry standards and organisational risk appetite
  • Monitor compliance with telecommunications and fraud-related regulatory requirements
  • Coordinate internal reviews and assurance activities, and manage remediation from audits and regulatory findings
  • Prepare and present governance, risk and compliance reporting for leadership forums
  • Provide insights into fraud activity, customer risk profiles, investigations and control effectiveness
  • Oversee governance processes relating to customer onboarding, Know Your Customer (KYC) and customer verification
  • Build relationships across Legal, Risk, Compliance, Product, Networks and Operations
  • Facilitate governance forums and coordinate responses to information requests from carriers, regulators and law enforcement agencies
  • Oversee governance processes supporting fraud-related incidents and investigations
  • Ensure significant incidents are escalated, documented and reported appropriately
  • Coordinate post-incident reviews and strengthen controls based on lessons learned
  • Identify and drive opportunities to strengthen fraud prevention capabilities, automate controls, enhance reporting and streamline compliance processes

Requirements

What you’ll need
  • Experience in fraud prevention, governance, risk management, compliance or a related discipline, ideally within telecommunications, financial services or a regulated environment
  • Understanding of regulatory requirements, industry standards and governance frameworks, with the ability to translate obligations into practical controls and processes
  • Experience coordinating assurance activities, internal reviews, audits and remediation actions
  • Strong analytical and reporting skills, with the ability to interpret complex information, identify trends and provide meaningful insights and recommendations
  • Knowledge of customer due diligence, Know Your Customer (KYC), customer verification and risk assessment processes
  • Strong stakeholder engagement and communication skills, with the confidence to work across multiple business functions and engage with external parties
  • Excellent organisational skills and the ability to manage competing priorities, coordinate multiple activities and deliver outcomes within agreed timeframes
  • A proactive, continuous improvement mindset, with the ability to identify opportunities to enhance processes, strengthen controls and improve operational effectiveness
  • High attention to detail, sound judgement and the ability to handle sensitive information with discretion and professionalism

Benefits

Comp & perks
  • 26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)
  • Discounted internet up to the value of $109 per month
  • 20% off Mobile services
  • Fitness Passport for access to multiple gyms and pools across Australia
  • Flexible working arrangements
  • Employee Assistance Program (EAP)
  • Discounts with Specsavers, HCF, and many more
  • Monthly rewards and recognition
  • Internal training and development resources to support your career growth
  • Yearly Aussie merch allowance
  • Paid community service leave for all staff
  • Inclusive workplace and Equal Opportunity Employer
  • Pledge 1% commitment and community sponsorship programs