Applications Support Analyst II – AAT

Austal USA

. Oversee installation, configuration, troubleshooting, maintenance, and implementation of computer and software applications deployed for the US Navy AM COE .

Posted 10/19/2026full-timeDanville • Virginia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Applications Support, including installation, configuration, and troubleshooting of software applications. Proficient in data integrity management and reporting, with strong communication and collaboration skills to liaise with various stakeholders.

Highest-signal resume keywords

Applications Support ExperiencePLM, MES, ERP Systems ManagementData Integrity ManagementMicrosoft Office ProficiencyTroubleshooting Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Application ConfigurationData Quality ControlTest Script CreationTechnical Issue DiagnosisSystem Maintenance

Soft Skills

Good Written CommunicationExcellent Interpersonal SkillsPresentation SkillsAbility to Work in Changing Environments

Tools & Technologies

Microsoft OfficeWorkdayAutoCADWindChill

Certifications & Qualifications

DoD Clearance Eligibility

Industry Keywords

Manufacturing ExperienceCOTS ApplicationsIntegration TestingUser Acceptance TestingFunctionality Testing

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Oversee installation, configuration, troubleshooting, maintenance, and implementation of computer and software applications deployed for the US Navy AM COE
Research, evaluate, and recommend new software and updates to improve AM COE processes
Assess data, system requirements, and business requirements and develop improvement plans for digital tools
Configure, update, and debug applications to maintain end-to-end solutions
Support COTS applications and reports to implement business requirements and augment application functionality
Diagnose and resolve technical issues for application users and escalate complex problems when necessary
Ensure data integrity through data quality control, validation, and documentation
Create and execute test scripts independently
Collaborate on feasibility analysis, project scopes, deliverable prioritization, and product functionality negotiations
Maintain documentation for recordkeeping, change control, and configuration maintenance
Provide analytic support for data interpretation from database-supplied queries
Provide routine reporting on software solution performance
Participate in Integration Testing, User Acceptance Testing, and Functionality Testing
Liaise with IT and Business Integration Staff, Supply Chain, and Purchasing
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent required
Bachelor’s degree in Information Technology, Computer Science, or a related field required; a combination of education and experience may be accepted in lieu of a degree
3–5 years’ experience in Applications Support or a similar role
At least 1 year of directly related experience managing PLM, MES, and/or ERP systems
Intermediate understanding of software applications, IT support principles, and troubleshooting techniques
Proficient in Microsoft Office products, including Word, Excel, and Visio
Demonstrated working knowledge of computers, software applications, and systems maintenance
Ability to work effectively in an ever-changing environment
Good written and verbal communication skills
Demonstrated working knowledge of organizing and coordinating scheduled events
Excellent interpersonal and presentation skills
Must be local to Danville or Charlottesville, Virginia
Must be 18 years of age or older at time of application
Able to provide proof of US Person Status
Ability to obtain and maintain a DoD clearance may be required
No felony convictions of Theft/Deception or violent crimes within seven years from disposition date
No felony convictions of drug crimes within three years from disposition date
Willing to submit to a drug screen and background check
Must be able to tour all vessels and work sites
Must comply with company, federal, state, and local safety and environmental rules and regulations
Preferred: experience in manufacturing or a related industry
Preferred: experience with Workday, AutoCAD, WindChill, PLM, MES, or Machine Learning/AI

Benefits

Comp & perks

Equal employment opportunity commitment
Reasonable application assistance for individuals with disabilities
Opportunity to work on advanced maritime technologies and next-generation submarines