Austal USA

Support Engineer

• Oversee installation, configuration, troubleshooting, maintenance, and implementation of computer and software applications deployed for the US Navy AM COE
• Research, evaluate, and recommend new software and updates to improve AM COE processes
• Assess data, system requirements, and business requirements and develop improvement plans for digital tools
• Configure, update, and debug applications to maintain end-to-end solutions
• Support COTS applications and reports to implement business requirements and augment application functionality
• Diagnose and resolve technical issues for application users and escalate complex problems when necessary
• Ensure data integrity through data quality control, validation, and documentation
• Create and execute test scripts independently
• Collaborate on feasibility analysis, project scopes, deliverable prioritization, and product functionality negotiations
• Maintain documentation for recordkeeping, change control, and configuration maintenance
• Provide analytic support for data interpretation from database-supplied queries
• Provide routine reporting on software solution performance
• Participate in Integration Testing, User Acceptance Testing, and Functionality Testing
• Liaise with IT and Business Integration Staff, Supply Chain, and Purchasing
• Perform other duties as assigned

Explore Applications Support Analyst II – AAT at Austal USA. Review requirements and application details.