Program Lead

Australian Healthcare Associates

. Oversee issues management and change management processes, including preparing documentation and templates, communicating updates, and collaborating with relevant internal and external stakeholders .

Posted 11/12/2026full-timeMelbourne • AustraliaSenior💰 A$90,000 - A$100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management within the healthcare sector, focusing on stakeholder management, data analysis, and effective communication. Capable of overseeing change management processes and managing contracts with subcontractors while ensuring compliance and quality.

Highest-signal resume keywords

Project Management ExperienceStakeholder Management SkillsData Analysis and ForecastingMicrosoft Office ProficiencyContract Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisRisk AssessmentBudget AnalysisPolicy WritingProcedure DevelopmentChange ManagementDocumentation PreparationProgram AdministrationQuality Assurance

Soft Skills

Excellent Communication SkillsRelationship BuildingAttention to DetailProblem SolvingAbility to Manage Competing Priorities

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

Healthcare SectorSubcontract ManagementStakeholder EngagementProgram ParticipantsPharmacy Programs

About the role

Key responsibilities & impact

Oversee issues management and change management processes, including preparing documentation and templates, communicating updates, and collaborating with relevant internal and external stakeholders
Manage contracts with subcontractors and program participants
Liaise with the Department, national peak bodies, software vendors and other organisations
Conduct program risk assessments and develop appropriate mitigation strategies
Conduct regular budget and program analysis and reporting
Maintain policies and procedures manual, user guides, website content and FAQs
Assist with escalation of calls and/or emails for complex queries or complaints and provide advice to other PPA teams
Review processes and identify opportunities for improvement
Manage day-to-day administration of assigned pharmacy programs as a subject matter expert
Liaise with program leads, the PPA Support Centre, audit and fraud team, IT, the Department, Pharmacy Guild, Pharmaceutical Society of Australia and program participants

Requirements

What you’ll need

3+ years of experience in a project management role in the healthcare sector or similar industry
Excellent stakeholder management skills and ability to quickly build rapport and maintain positive working relationships
Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
Excellent verbal and written communication skills and experience writing policies, procedures, reports and training materials
Strong data analysis and forecasting skills
An eye for detail and ability to manage competing priorities without compromising on quality
An ability to manage subcontracts and vendors
Australian citizenship
CV and tailored cover letter required

Benefits

Comp & perks

12% super
Flexible working arrangements, with a mix of work from home (up to 4 days per week depending on your preference) and office based (Melbourne CBD) work
Provision of technical equipment
Ongoing training and support
A supportive and collaborative team environment