Governance Administration Specialist

Authentic8

. Create and update tasking tickets, collate tickets, generate ticket-related trend data, metrics, and reports, assist with categorization and assignment, and coordinate high-priority tasking.

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $28 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, resource allocation, and compliance within operational environments. Proficient in utilizing tools like Jira and Confluence for task tracking and documentation while ensuring adherence to governance policies.

Highest-signal resume keywords

Project ManagementResource AllocationBudgeting And Financial ManagementGovernance And ComplianceAnalytical And Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft Office SuiteJiraConfluenceData AnalysisTask ManagementCapacity AnalysisGovernance OperationsCompliance TrackingReport GenerationOperational Support

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationOrganizational SkillsTime ManagementAttention To Detail

Industry Keywords

CybersecurityComplianceGRCAudit SupportIT OperationsOperational ProjectsResource ManagementStakeholder CoordinationMeeting DocumentationRisk Assessment

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Create and update tasking tickets, collate tickets, generate ticket-related trend data, metrics, and reports, assist with categorization and assignment, and coordinate high-priority tasking.
Oversee workgroup and cross-functional meeting scheduling and attendance, document meeting minutes, and track action items in Confluence.
Assess platform usage, infrastructure, and resources; conduct capacity analysis and coordinate resource allocation with engineers.
Participate in operational strategic planning, identify risks, set resource allocation priorities, and recommend improvements.
Coordinate with Engineering, Security, Compliance, and Operations stakeholders to identify dependencies, ownership, risks, blockers, and required actions.
Support project management by updating schedules, tracking task statuses, providing stakeholder updates, and creating briefings and presentations.
Oversee Governance Operations administrative tasks and periodically lead supply chain assessment efforts.
Generate service-level, service-objective, availability, and capacity reports, including infrastructure acquisition analysis for the Silo for Research product.
Oversee budgets and financial management for operational projects; forecast resource needs and align expenditures with business objectives.
Collaborate with senior leaders to identify roadmap items, assign tickets, and coordinate effort estimates and tasking recommendations.
Develop and implement Governance Operations policies and procedures to improve efficiency, reduce risk, and ensure compliance.
Track mandatory compliance training, monitor completion, follow up on overdue training, maintain records, and support escalation procedures.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Operations Management, Information Technology, Cybersecurity or a related field preferred, or equivalent experience.
3+ years of professional administrative, operations support, governance, compliance, program coordination, or related experience.
Proven experience in an administrative support role with demonstrated authority in independent decision-making and resource management.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or equivalent software.
Strong written and verbal communication skills.
Excellent organizational and time management abilities.
Attention to detail and accuracy in all tasks.
Strong analytical, problem-solving skills, and the ability to work independently.
Experience working with senior leadership to coordinate tasking and analyze resource allocation.
Budgeting and financial management experience, particularly related to operational projects.
Must be a US Citizen.
Subject to satisfactory adjudication of a background investigation.
Experience with Jira, Confluence, or similar ticketing and documentation systems is highly desirable, including ticket tracking, dashboards, sprint boards, reporting, and workflow coordination.
Cybersecurity, compliance, GRC, audit support, security operations, or IT operations experience preferred.
Experience supporting onboarding, offboarding, access requests, training tracking, compliance evidence management, or governance-related workflows preferred.

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Flexible PTO
401(k) program
Stock options