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Bodily Injury Claims Specialist
Auto-Owners Insurance. Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments, and properly adjust losses .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in insurance claims management, including conducting investigations, evaluating legal liability, and negotiating settlements. Proficient in understanding and interpreting insurance policy language while maintaining compliance with applicable laws and regulations.
Highest-signal resume keywords
Insurance Claims ManagementInvestigation TechniquesPolicy Language InterpretationClaims NegotiationAdjuster's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims Handling ProceduresLoss EvaluationLegal Liability AnalysisComplex Claims ManagementCustomer Service
Soft Skills
Organizational SkillsCommunication SkillsDecision-Making
Certifications & Qualifications
Adjuster's License
Industry Keywords
Insurance PoliciesClaims NegotiationsConfidential Information HandlingMediationsSettlement Conferences
About the role
Key responsibilities & impact- Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments, and properly adjust losses
- Study insurance policies, endorsements, and forms to understand insurance coverage
- Follow claims handling procedures and participate in claim negotiations and settlements
- Deliver customer service to agents, insureds, and others
- Devise alternative service approaches based on circumstances
- Meet with people involved with claims, sometimes outside the office environment
- Conduct investigations by telephone, email, mail, and on-site
- Handle complex and unusual exposure claims through on-site investigations and participation in mediations, settlement conferences, and trials
- Handle confidential information according to Company standards and applicable laws, regulations, or rules
- Assist in evaluating and selecting outside counsel
- Maintain punctual attendance according to an assigned work schedule at a Company-approved work location
Requirements
What you’ll need- A minimum of three years of insurance claims related experience
- Ability to organize and conduct an investigation involving complex issues and assimilate information to reach a logical and timely decision
- Ability to effectively understand, interpret and communicate policy language
- Ability to disseminate appropriate claim handling techniques so that others involved in the claim process understand the issues
- Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute
- Ability to work in the U.S. without current or future sponsorship
Benefits
Comp & perks- Competitive base salary
- Matched 401(k)
- Fully-funded pension plan (once vested)
- Bonus programs
- Generous paid time off including holidays, vacation days, personal time, and sick leave
- Friendly work environment
- Structured training program
- Employee mentoring
- Work-from-home flexibility after initial in-person training, as defined by the leadership team