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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing strategic content and facilitating executive-level discussions, with a strong focus on customer engagement and advocacy. Proven ability to synthesize complex insights into actionable strategies that align with business priorities across multiple industries.
Highest-signal resume keywords
Customer Advisory ProgramsExecutive EngagementContent StrategyStakeholder ManagementAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Strategic Content DevelopmentFacilitating Executive DiscussionsSynthesis of InsightsTranslating Complex TopicsProgram Operations
Soft Skills
Strong CommunicationRelationship BuildingInfluencing Without AuthorityCandid Dialogue FacilitationNavigating Matrixed Organizations
Industry Keywords
ArchitectureEngineeringConstructionDesignManufacturingMediaEntertainment
About the role
Key responsibilities & impact- Define the strategic direction, themes, and narrative across executive council programs
- Develop agendas, discussion frameworks, and session content with senior internal stakeholders
- Align council conversations to Autodesk’s strategic priorities and participating customers’ key issues
- Design engagements that encourage meaningful, candid dialogue with senior customer and Autodesk leaders
- Partner with Industry Marketing, Strategy, Product, Sales, and Customer Success leaders to identify priority topics and desired outcomes
- Brief and prepare Autodesk executives for each council engagement
- Facilitate or guide executive-level conversations during council sessions
- Navigate a complex, matrixed organization and influence across functions to drive alignment and high-quality engagement
- Capture and synthesize themes, perspectives, and insights from council discussions
- Translate customer input into actionable insights for Product, Strategy, Marketing, Sales, and Customer Success leaders
- Identify opportunities for council insights to inform business priorities and strengthen the voice of the customer
- Connect council relationships and outcomes to customer advocacy, recognition, and storytelling opportunities
- Partner with a Program Manager responsible for program operations, logistics, measurement, and event execution
- Ensure alignment between content strategy, program goals/KPIs, and the overall customer experience
- Build and maintain strong relationships with executive council members and deliver a high-value customer experience
Requirements
What you’ll need- 12+ years of relevant experience in customer marketing, executive engagement, content strategy, customer advisory programs, or a related discipline
- Experience developing strategic content and facilitating discussions for executive audiences
- Strong communication, stakeholder management, and synthesis skills
- Ability to turn complex topics and customer conversations into clear insights and actions
- Experience with executive customer programs such as customer advisory boards, executive councils, executive briefing programs, or similar strategic customer engagements
- Demonstrated ability to work effectively with senior executives and cross-functional leaders
- Experience translating complex business, technology, or industry topics into clear and engaging executive discussion frameworks
- Strong analytical and synthesis skills
- Ability to operate effectively in a fast-paced, highly matrixed environment and influence without direct authority
- Experience working within or serving customers in one or more of Autodesk’s key industries, including Architecture, Engineering, Construction and Operations; Design and Manufacturing; or Media and Entertainment
Benefits
Comp & perks- Annual cash bonuses
- Stock grants
- Comprehensive benefits package
- Health and financial benefits
- Time away benefits
- Everyday wellness benefits
- In-person onboarding and/or in-person ID verification may be provided or required