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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Autodesk Moldflow and plastic injection-molding simulation, with strong analytical and problem-solving skills to diagnose and resolve technical issues. Proficient in creating technical documentation and collaborating with engineering teams to enhance customer support and workflows.
Highest-signal resume keywords
Autodesk Moldflow ExpertiseInjection Molding SimulationAnalytical Problem-SolvingTechnical Documentation CreationCustomer Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Injection MoldingPolymer BehaviorEngineering SimulationsPython ScriptingCFD SimulationFEA SimulationThermal SimulationMultiphysics SimulationProcess EngineeringMold Design
Soft Skills
Excellent CommunicationCustomer OwnershipAdaptability
Tools & Technologies
Autodesk Moldflow InsightAutodesk FusionAutodesk InventorAI-Assisted Tools
Industry Keywords
Plastics EngineeringManufacturing EngineeringTechnical SupportTroubleshootingSimulation Results
Tech Stack
Tools & technologiesPython
About the role
Key responsibilities & impact- Provide expert technical support for Autodesk Moldflow customers
- Diagnose and resolve issues involving geometry, meshing, materials, process settings, solver behavior, and simulation results
- Help customers distinguish between software issues, modeling assumptions, and real-world molding or manufacturing challenges
- Research, reproduce, and document product issues
- Collaborate with Product Development and Engineering teams as needed
- Create technical articles, troubleshooting guidance, and reusable knowledge for customers and internal teams
- Use AI-assisted tools to improve troubleshooting, research, and knowledge creation while validating technical accuracy with engineering judgment
- Develop expertise in connected Autodesk workflows, including Moldflow, Fusion, and related design and manufacturing technologies
- Turn customer issue learnings into better knowledge, workflows, tools, and support experiences for the Autodesk community
Requirements
What you’ll need- 3-5+ years of experience with plastic injection-molding simulation, preferably Autodesk Moldflow, or equivalent injection-molding industry experience
- Bachelor’s degree in Plastics Engineering, Mechanical Engineering, Manufacturing Engineering, or a related field, or equivalent practical experience
- Strong understanding of injection molding, polymer behavior, processing conditions, and manufacturing fundamentals
- Experience preparing, running, troubleshooting, and interpreting engineering simulations
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Demonstrated customer focus and ownership of technical problems through resolution
- Ability to learn quickly and thrive in a fast-changing technical environment
- Advanced experience with Autodesk Moldflow Insight preferred
- Practical experience in injection molding, mold design, tooling, process engineering, or plastics manufacturing preferred
- Familiarity with Autodesk Fusion, Inventor, or other CAD/CAE platforms preferred
- Experience with CFD, FEA, thermal, or multiphysics simulation preferred
- Experience with Python, scripting, APIs, automation, or engineering productivity tools preferred
- Experience using AI-assisted tools for engineering, technical research, troubleshooting, or workflow automation preferred
Benefits
Comp & perks- Annual cash bonuses may be included
- Commissions may be included for sales roles
- Stock grants may be included
- Comprehensive benefits package
- Health and financial benefits
- Time away benefits
- Everyday wellness benefits
- In-person onboarding and/or in-person ID verification may be required