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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical configuration and integration of SaaS products, with a strong focus on APIs, JSON, XML, HTML, and CSS. Proven ability to manage multiple concurrent implementations while ensuring quality and effective communication with stakeholders.
Highest-signal resume keywords
Technical Configuration ManagementAPI Integration and TestingClient-Facing Implementation ExperienceSaaS Platform ProficiencyStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
APIsJSONXMLHTMLCSSRegexTechnical ConfigurationsSystem IntegrationsImplementation DocumentationTroubleshooting
Soft Skills
Attention to DetailOrganizational SkillsTime ManagementAccountabilityAdaptability
Tools & Technologies
PostmanSaaS PlatformsAI AgentsImplementation RecordsTesting Documentation
Industry Keywords
Automotive Dealership OperationsBusiness ModelsTechnology EcosystemsThird-Party IntegrationsCross-Functional Teams
About the role
Key responsibilities & impact- Own the technical configuration and integration of AutoFi products for assigned Dealer Partner implementations
- Translate requirements into functional, launch-ready solutions
- Manage approximately 13–20 concurrent implementations and competing deadlines
- Collaborate with Dealer Onboarding Specialists and internal stakeholders to establish launch timelines and identify dependencies
- Serve as technical point of contact for Dealer Partners, representatives, and third-party vendors
- Gather requirements, provide configuration guidance, troubleshoot issues, and resolve implementation blockers
- Manage technical implementation needs through resolution with accurate documentation and stakeholder communication
- Apply and validate product configurations and integrations using APIs, JSON, XML, HTML, CSS, and related technologies
- Review and test completed configurations and integrations before QA validation
- Troubleshoot configuration and integration issues, implement corrections, and escalate complex issues
- Partner with QA resources to investigate and resolve defects
- Communicate implementation progress, risks, delays, and capacity constraints
- Complete post-launch configuration adjustments, troubleshooting, documentation, and follow-up activities
- Develop and maintain proficiency in AutoFi’s product suite, integration capabilities, and Dealer Partner use cases
- Maintain implementation records, configuration specifications, and testing documentation
- Contribute to process improvements and repeatable best practices
Requirements
What you’ll need- 2–3 years of experience working with SaaS platforms, technical configurations, system integrations, or related implementation activities
- 2–3 years of experience in client-facing implementations, technical onboarding, or SaaS support strongly preferred
- Working knowledge of APIs, JSON, XML, HTML, CSS, and Regex strongly preferred
- Hands-on experience using API testing tools such as Postman
- Technical aptitude with software configurations, system settings, integrated applications, and AI Agents
- Strong attention to detail and commitment to quality
- Excellent organizational, time management, and prioritization skills
- Ability to manage a high volume of concurrent assignments and competing deadlines
- Ability to contribute to realistic implementation timelines, identify risks and dependencies, and deliver on commitments
- Strong ownership and accountability; ability to work independently and escalate when necessary
- Excellent written and verbal communication skills
- Ability to gather requirements, explain technical concepts, and collaborate with technical and non-technical stakeholders
- Ability to adapt to changing priorities and requirements
- Experience working with third-party integrations, external vendors, or cross-functional implementation teams preferred
- Familiarity with automotive dealership operations, business models, and technology ecosystems is an asset but not required
Benefits
Comp & perks- Full training
- Competitive total rewards package
- Medical, Dental & Vision coverage — 100% premium coverage for employee / 50+% for dependents
- Flexible work hours
- Remote environment
- Competitive pay
- Growth opportunities within a dynamic culture
- Wellness & cultural initiatives, including fitness challenges, wellness webinars, virtual games, and regional activities
- Up to $1K per year for employee professional development
- Stock options
- $2,000 CAD annual performance bonus