Account Manager

Automat-it

. Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals .

Posted 10/9/2026full-timeBerlin • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Customer Success and Account Management within B2B SaaS, with a strong focus on AWS services and the ability to engage C-level executives. Proven track record in revenue generation, customer onboarding, and relationship management.

Highest-signal resume keywords

Customer Success ManagementAWS Services SalesRevenue GenerationC-Level EngagementAccount Lifecycle Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer OnboardingCost OptimizationUpsellingCross-SellingSales Strategy

Soft Skills

Excellent Communication SkillsPresentation SkillsOrganizational Skills

Tools & Technologies

SalesforceHubspot

Certifications & Qualifications

AWS Cloud Certification

Industry Keywords

B2B SaaSFinOpsPublic CloudStartup ExperienceVendor Relations

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals
Onboard new customers and guide them through onboarding
Provide training and resources to help customers get started effectively
Identify Cost Optimization, upsell, cross-sell, and renewal opportunities
Identify the need for a Dedicated DevOps or FinOps service
Act as the primary point of contact for assigned customer accounts
Develop a deep understanding of customers’ business needs and objectives
Proactively engage customers to understand evolving needs, challenges, and goals
Gather customer feedback and relay it to internal teams for continuous improvement
Encourage satisfied customers to participate in case studies, testimonials, or referrals
Maintain and develop strategic vendor relations with AWS
Attend business events and conferences to promote and educate prospective clients on Automat-it’s benefits
Grow and retain a customer portfolio, build an expansion pipeline, meet or exceed individual targets, and own the full account lifecycle

Requirements

What you’ll need

5+ years of experience in Customer Success or Account Management roles in a B2B SaaS company
2+ years of experience in sales of complex public cloud like AWS/GCP/Azure
A proven, successful track record of generating revenue and closing business
Experience working with or at startups/ISV companies
In-depth experience with selling and supporting AWS services
Demonstrated ability to engage and influence C-level executives
Excellent written and verbal communication skills in German
Excellent presentation and organizational skills
Ability to work in a fast-paced environment
Working experience with Salesforce or Hubspot - advantage
AWS cloud certificated - advantage
Knowledge or experience in FinOps - advantage

Benefits

Comp & perks

Sponsored AWS certifications
Access to internal “Expert-led” knowledge sharing
Defined career paths from engineering to leadership
Early access to beta AWS features
Mentorship and collaborative, supportive, transparent culture
Exposure to high-level architectural challenges
Opportunity to work with sophisticated tech stacks and large-scale projects
Opportunity to work with a global team across EMEA and the USA