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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and operations delivery, with a focus on coordinating multiple concurrent workstreams and ensuring adherence to security protocols. Proficient in designing standard operating procedures and utilizing data for operational decision-making.
Highest-signal resume keywords
Project ManagementOperations DeliveryStandard Operating Procedures (SOPs)Contingency PlanningFluency in English and Arabic
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementOperations DeliveryStandard Operating Procedures (SOPs)ReportingWorkflow AnalysisKPI TrackingRisk AnalysisData-Driven Decision MakingMulti-Stream Project CoordinationDelegation Tracking
Soft Skills
Emotional IntelligenceAccountabilityCommunication
Tools & Technologies
AsanaSlackGoogle Suite
Industry Keywords
High-Stakes EnvironmentMission-Driven OrganizationInternational OrganizationOperational HealthDonor Cultivation
About the role
Key responsibilities & impact- Own operations execution and project management for the Palestine sub-team in coordination with Avaaz
- Serve as the central coordination point across project streams, ensuring deadlines, deliverables, and priorities are clear, owned, and met
- Track concurrent projects and maintain a reliable source of truth for status, owners, and next steps
- Prepare and lead key project meetings and follow up with project owners
- Prepare and share weekly project dashboards summarising status, blockers, risks, and next steps for leadership
- Support and coordinate project owners, stepping in directly when delivery gaps arise
- Ensure security protocols are followed
- Support donor cultivation and fundraising efforts
- Coordinate cross-team and cross-organisational collaboration with partners and Avaaz departments
- Track operational KPIs including throughput and survey progress
- Build and maintain reporting for real-time visibility into operational health
- Use data to flag risks and inform prioritisation and resourcing decisions
- Design and document lightweight standard operating procedures
- Analyse workflows to remove friction, reduce cycle times, and lower operational cost
- Select and set up practical tooling for project tracking and reducing manual work
- Support operational delivery of team events and gatherings in a high-security context
- Anticipate operational risk, build contingency plans, and pivot when conditions change
Requirements
What you’ll need- At least five years of experience in project management and operations delivery
- Experience ideally within a fast-paced, mission-driven, or international organisation
- Experience owning delivery across multiple concurrent workstreams
- Ability to hold others accountable without formal authority
- Proven track record of keeping complex, multi-stream projects on time
- Experience designing SOPs, reporting, and workflows that people adopt
- Ability to operate under constraint in high-stakes, unpredictable environments
- Strong contingency planning and rapid re-planning skills
- Skilled in follow-up and delegation tracking
- Emotional intelligence when navigating people and context
- Excellent written and verbal communication in English and Arabic
- Fluency in project-tracking and collaboration tools
- Experience with Asana, Slack, and Google Suite is a plus but not required
- Strong preference for being in the West Bank or having a deep understanding of Palestine and having worked there
