Account Supervisor

Avalere

. Manage a digital brand focused on websites and full omni-channel tactics .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships within an agency setting, particularly in digital tactics and pharmaceutical marketing. Proficient in project management, budget tracking, and strategic communication to ensure successful brand execution and growth.

Highest-signal resume keywords

Client Relationship ManagementPharmaceutical MarketingProject ManagementMRC Submission ProcessVeeva Software Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital TacticsBudget TrackingData AnalysisProject Brief WritingBrand Strategy DevelopmentOmni-Channel MarketingRisk MitigationCompetitive AnalysisStakeholder EngagementPharma Brand Launch Management

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationProblem SolvingMentoring

Tools & Technologies

VeevaCIDPMRC Submission Software

Industry Keywords

Pharmaceutical MarketingRare DiseaseAgency EnvironmentClient ExpectationsMarket Trends

About the role

Key responsibilities & impact

Manage a digital brand focused on websites and full omni-channel tactics
Build and sustain relationships with key clients based on their business goals
Provide counsel on client inquiries and maintain fluency in Avalere Health capabilities and offerings
Develop proficiency in the client's market, trends, influencers, competitors, and stakeholders
Communicate brand business objectives to the agency team
Provide feedback on strategy, creative, technical, and analytic work
Interpret client and medical/regulatory/legal feedback for the agency team
Document scope requests, author project briefs, and write SOWs
Monitor revenue and profit with delivery and account leadership and mitigate risks
Identify growth opportunities and partner with account leadership to grow revenue
Manage daily account work on CIDP and ensure projects are on time and meet client expectations
Ensure flawless execution
Track budgets and communicate budget status, escalating out-of-scope work or re-estimates
Anticipate and solve challenges using a collaborative, solution-oriented approach
Identify when to escalate issues and when to solve them independently
Analyze data-driven insights to advance brand strategy
Apply past learnings to future initiatives
Write clear and concise project briefs with minimal leadership input
Apply big-picture thinking to connect brand strategy with day-to-day project work
Facilitate and lead tactical meetings and MRC discussions
Review MRC comments and support MRC submissions using Veeva or similar software
Balance process and flexibility when managing clients and internal teams
Potentially serve as a dotted-line manager, mentor, and develop junior employees

Requirements

What you’ll need

5+ years of experience managing client relationships in an agency environment with a background in digital tactics focused on websites
Experience in pharmaceutical marketing is required
Proven ability to collaborate across functions and project teams in a dynamic environment
Experience in managing pharma brand launch in rare disease is preferred
Demonstrated verbal and written communication skills
Baseline knowledge of MRC submission process
Knowledge of Veeva or similar submission software
Extensive knowledge of CIDP

Benefits

Comp & perks

401K plan with an employer match contribution up to 4% (immediately vested)
Life insurance
Disability coverage
Medical, dental, and vision plans
Flexible working arrangements, including hybrid and remote work
Option to work from anywhere across the globe two weeks each year
20 vacation days
One personal well-being day
9 public holidays
Gifted end-of-year holidays
Early Summer Friday finish in June, July, and August
Free counselling through employee assistance program
Personalized health support
Enhanced maternity, paternity, family leave, and fertility policies
Continuous professional development opportunities
On-demand training and support
Global mobility opportunities across the business
Employee Network Groups
Dedicated social opportunities and resources for homeworkers
Opportunity for global, cross-capability career moves
Disability Confident Scheme accommodations