Epic Ambulatory Trainer

Avance Care

. Partner with the Director of Clinical Education and Training to develop and implement training programs and content .

Posted 9/23/2026full-timeDurham • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering training programs, particularly in Epic Ambulatory systems, while effectively collaborating with various stakeholders to meet clinical training needs. Proficient in utilizing diverse training methods and technologies to enhance learning outcomes in a healthcare environment.

Highest-signal resume keywords

Epic Ambulatory Principal Trainer (PT) CertificateTraining Program DevelopmentHealthcare Training ExperienceEpic Workflow KnowledgeProblem-Solving and Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DevelopmentEpic ChartingAmbulatory Curriculum CreationData Collection and AnalysisTraining Assessment Updates

Soft Skills

Effective CommunicationLogical ThinkingPresentation SkillsCollaboration

Tools & Technologies

SharePointLearning Home DashboardsBusiness ToolsIT Ticket Management Systems

Certifications & Qualifications

Epic Ambulatory Principal Trainer (PT) Certificate

Industry Keywords

Healthcare TrainingClinical EducationProfessional DevelopmentFor-Profit Medical Practices

About the role

Key responsibilities & impact

Partner with the Director of Clinical Education and Training to develop and implement training programs and content
Identify future clinical training needs and create ambulatory curriculum with specialty teams and departments
Communicate with management, trainers, and team members to ensure training needs are met
Provide training on business tools, systems, and dashboards
Update MST, lesson plans, tip sheets, and manuals
Answer Epic charting, functionality, and workflow-related questions
Manage and resolve IT tickets related to Clinical Training
Prepare new-hire classrooms, including invitations, training environment logins, and practice patient documents
Train new-hire Medical Assistant classes and assist Provider Specialty Trainers
Maintain the SharePoint Epic Training Library and Learning Home Dashboards
Update after-class assessments and align them with current training materials
Collaborate with Ambulatory Analysts to optimize Epic and troubleshoot issues
Provide monthly update and Epic upgrade training to Office Managers, clinic staff, and other stakeholders
Perform other duties as assigned

Requirements

What you’ll need

Epic Ambulatory Principal Trainer (PT) certificate
2 to 4 years of experience working within a healthcare or training environment
Bachelor’s degree in a related field
Proven expertise in developing and delivering diverse training and professional development programs across a variety of settings
Experience utilizing multiple technologies and training approaches tailored to various positions and organizational roles
Ability to effectively present information and respond to questions from managers, employees, clients, customers, and the public
Familiarity with modern and traditional training methods
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to think logically to troubleshoot, analyze situations, and make appropriate decisions
Knowledge and understanding of how for-profit medical practices run and clinical Epic workflows helpful

Benefits

Comp & perks

Equal employment opportunities (EEO) without regard to protected characteristics
Supportive training and professional development opportunities through curriculum development and continuous learning