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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing large customer accounts and executing sales strategies within the chemicals industry, while maintaining high standards of customer satisfaction and retention. Proficient in complex negotiations and consultative product knowledge to drive business growth.
Highest-signal resume keywords
Customer Account ManagementComplex NegotiationsSales Strategy ExecutionGMP/GLP Bioproduction FamiliarityRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyCustomer SupportPerformance ReportingConsultative Product KnowledgeProblem-Solving
Soft Skills
Customer SatisfactionMentoringCommunication
Tools & Technologies
Digital Communication ChannelsVideo Conferencing
Industry Keywords
Chemicals IndustryGMPGLPBusiness GrowthTerritory Development
About the role
Key responsibilities & impact- Manage select large customer accounts within a defined territory
- Serve as the primary post-sale point of contact
- Manage complex negotiations and drive customer satisfaction, retention, and business growth
- Engage clients through face-to-face meetings and digital channels, including phone, email, and video conferencing
- Close sales and provide ongoing customer support
- Respond to inquiries and provide consultative guidance on appropriate products and services
- Execute sales strategies and generate performance reports
- Identify opportunities to increase sales volume while maintaining service excellence
- Support tactical execution and strategic territory development
- Mentor less experienced sales representatives
- Contribute to regional sales strategy
- Support customers with material problem-solving
- Assist distributors and customers with product application information
- Follow up on Marketing-generated leads for future business
- Act as liaison between customers, distributors, representatives, and Marketing
- Develop relationships with customers, distributors, and representatives
- Develop prospects for new leads
- Travel to customer facilities and trade shows
- Maintain quality within the scope of the role
Requirements
What you’ll need- A college degree in the sciences and/or business preferred
- 7 - 10 years minimum experience working in the chemicals space
- Familiar with GMP/GLP Bioproduction
- Must reside in a major Texas city, preferably in Houston
- Must be regular and punctual in attendance
- Responsible for maintaining quality within the scope of the job description
- Ability to travel to customer facilities and trade shows
- Ability to manage large customer accounts within a defined territory
- Experience with complex negotiations, customer satisfaction, retention, and business growth
- Consultative product and services knowledge
- Commercial insight and relationship management skills
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Wellness programs
- Health savings accounts
- Flexible spending accounts
- 401(k) plan with company match
- Employee stock purchase program
- 11 paid holidays
- 18 PTO days annually
- Volunteer time off
- 6 weeks of 100% paid parental leave (except in states that offer paid family leave)
- Learning experiences to support career growth and success