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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving growth and development of Equipment and Instrumentation Services, with a strong focus on customer relationship management and strategic sales initiatives. Proficient in project management and compliance with industry regulations, ensuring effective territory management and achievement of sales objectives.
Highest-signal resume keywords
Sales ExperienceProject ManagementCustomer Relationship ManagementGMP ComplianceLEAN Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Equipment ManagementInstrumentation ServicesBusiness Process DevelopmentTerritory ManagementSales Strategy ExecutionRFI/RFP/RFQ ResponsePresentation DevelopmentFinancial Tools ProficiencyMultitaskingC-Suite Sales
Soft Skills
Strong CommunicationNegotiation SkillsCoachingProblem-SolvingConflict Resolution
Tools & Technologies
Microsoft Applications
Certifications & Qualifications
LEAN CertificationPMP Certification
Industry Keywords
IQ/OQ/PQ CompliancePharmaceutical IndustryEngineeringEquipment ServicesCustomer Development
Tech Stack
Tools & technologiesPMPReact
About the role
Key responsibilities & impact- Report to the Vice President of Customer Development
- Drive growth and development of Equipment and Instrumentation Services across North America
- Oversee the VWR equipment services portfolio
- Create new service offerings and refine business processes
- Ensure effective territory management
- Achieve sales, profit, and expense objectives within a multi-million-dollar territory
- Develop and execute strategies to expand value-added services within existing accounts
- Support initiatives to acquire new customers
- Work with customer stakeholders, Avantor/VWR Services Managers, Leadership, Operations, and Field Sales teams to understand service needs
- Collaborate with global Equipment Services teams and external strategic partners to identify, develop, and implement service opportunities
- Strengthen customer relationships and drive continued business growth
- Execute strategies set by VWR leadership
- Sell Equipment and Instrumentation Services to clients
- Seek business opportunities with Avantor Services Onsite Management and Field Sales Teams
- Develop programs and execute corporate strategies to motivate the sales force and stimulate equipment-services sales while capturing margin
- Develop US relationships with selected strategic service partners and service agreements with key providers
- Support RFI/RFP/RFQ responses for equipment services in the North America territory
- Coordinate closely with internal VWR teams and external partners
- Develop and maintain customer and supplier relations
- Deliver internal and external presentations demonstrating actions to achieve goals, solve problems, or meet customer business needs
- Identify service opportunities and develop requirements, business cases, presentations, value propositions, tools, and implementation plans
- Perform other functions commensurate with the job as needed
Requirements
What you’ll need- Bachelor of Arts or Bachelor of Science in business, or a science-related field is required
- 5+ years of progressive experience within engineering, pharmaceutical, equipment management, or a related field required
- 2+ years of supervisory or management experience, including oversight of direct reports and team performance, required
- Successful sales experience preferred
- Understanding of industry regulations for IQ/OQ/PQ and GMP compliance
- LEAN Certification and experience implementing such methodologies is a plus
- Prior experience in project management of a corporate-wide initiative preferred
- Experience establishing high-level customer relationships
- Ability to sell at the C-suite level
- Strong presentation skills
- Comprehensive experience with Project Management, such as PMP certification
- Strong written and verbal communication, negotiation, and presentation skills
- Ability to interface successfully within all levels of an organization
- Ability to self-manage, self-motivate, multitask, and display forward-thinking
- Coaching, problem-solving, troubleshooting, and conflict resolution skills
- Working knowledge and understanding of finance tools
- Proficiency in Microsoft applications for business
- Ability to positively influence others and react to customer paradigm shifts
- Experience managing equipment and instrumentation services teams
- Ability to travel 40% to customer locations and VWR facilities
Benefits
Comp & perks- Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
- Paid Time Off (PTO)
- Company paid holidays
- Choice holidays
- Flexible Spending Account (FSA)
- Health Savings Accounts (HSA)
- Commuter benefits
- 401(k)
- Tuition assistance
- Employee stock purchase plan discount
- Critical illness coverage
- Hospital indemnity coverage
- Accident coverage
- Legal coverage
- Identity theft protection
- Pet insurance
- Auto insurance
- Home insurance
- Peer recognition rewards redeemable for gifts and products
- Learning experiences to support career growth and success