Director, Digital Product Management – Chief of Staff

Avantor

. Lead and continuously improve the Product Management practice, including product discovery, prioritization, roadmap development, delivery, measurement, governance, and supporting tools .

Posted 11/10/2026full-timeRemote • United StatesLead💰 $153,500 - $258,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management practices, digital strategy, and eCommerce, with a strong focus on cross-functional leadership, strategic planning, and data-informed decision-making. Proven ability to develop executive-level communications and facilitate alignment across diverse teams in a matrixed environment.

Highest-signal resume keywords

Product Management PracticesDigital StrategyCross-Functional LeadershipExecutive CommunicationStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DiscoveryRoadmap DevelopmentGovernancePerformance MeasurementPortfolio PlanningKPI TrackingRisk ManagementData-Informed Decision-MakingCustomer-Centered DesignOutcome-Based Planning

Soft Skills

Strategic ThinkingStructured Problem-SolvingCollaborative LeadershipAdaptabilityOrganizational Awareness

Certifications & Qualifications

Bachelor's DegreeMBA or Advanced Degree Preferred

Industry Keywords

DigitalECommerceBusiness OperationsManagement ConsultingMatrixed Organization

About the role

Key responsibilities & impact

Lead and continuously improve the Product Management practice, including product discovery, prioritization, roadmap development, delivery, measurement, governance, and supporting tools
Partner with the Chief Digital Officer and digital leadership team to translate enterprise and digital/eCommerce strategy into priorities, initiatives, milestones, and success measures
Establish and manage leadership operating rhythms, including leadership meetings, strategic reviews, portfolio discussions, decision forums, and follow-up mechanisms
Coordinate annual and multi-year strategic planning for the Digital / eCommerce organization
Develop executive-ready materials, business updates, decision briefs, presentations, and communications
Maintain an integrated view of the digital portfolio and track priorities, commitments, KPIs, risks, dependencies, and decisions
Facilitate alignment and coordinated execution across Product, UX / Design, Engineering, Data, Commercial, Operations, Finance, HR, and other business partners
Set and steward product management standards, methodologies, governance, and tools
Advance product and UX maturity through capability assessments, modern operating practices, communities of practice, targeted development, and AI-enabled ways of working
Support product talent and capability planning, including role clarity, job architecture, career paths, hiring standards, onboarding, calibration, succession planning, and leadership development
Lead selected cross-functional strategic initiatives from analysis and recommendation through decision and implementation
Champion customer-centricity, outcome orientation, data-informed decisions, disciplined execution, and transparent communication

Requirements

What you’ll need

Bachelor’s degree required; MBA or other advanced degree preferred
10+ years of progressive experience in product management, digital strategy, eCommerce, business operations, management consulting, or a related field
Demonstrated experience supporting a senior executive or leadership team in a Chief of Staff, strategy, transformation, portfolio, or comparable cross-functional capacity
Experience building or improving product management practices, operating models, governance, standards, and organizational capabilities
Proven success leading complex, cross-functional digital initiatives from strategy through execution in a matrixed organization
Experience preparing executive-level analyses, presentations, communications, and recommendations and facilitating leadership decision-making
Demonstrated ability to connect digital and product investments to measurable customer, commercial, and operational outcomes
Strong knowledge of product management practices, digital and eCommerce operating models, portfolio planning, governance, and performance measurement
Strategic thinking and structured problem-solving, with the ability to convert complex or ambiguous issues into clear options, recommendations, and action plans
Strong business and financial acumen, including the ability to assess investments, capacity, dependencies, trade-offs, and business impact
Excellent executive communication and storytelling skills, with the ability to synthesize information into concise presentations, briefings, and messages for varied audiences
Ability to design effective leadership operating rhythms, facilitate decision-making, document actions, and drive follow-through without relying on formal authority
Strong program and portfolio management skills, including prioritization, milestone and KPI tracking, risk management, dependency management, and executive escalation
Ability to build alignment across Product, UX / Design, Engineering, Data, Commercial, Operations, Finance, HR, and business teams in a complex matrixed environment
Understanding of customer-centered design, outcome-based planning, product and UX maturity, and data-informed decision-making
High judgment, discretion, adaptability, and organizational awareness, with a collaborative leadership style and a strong commitment to accountability and ethical conduct

Benefits

Comp & perks

Diverse, equitable and inclusive culture
Learning experiences to support career growth and success
Medical coverage
Dental coverage
Vision coverage
Wellness programs
Health savings accounts
Flexible spending accounts
401(k) plan with company match
Employee stock purchase program
11 paid holidays
18 PTO days annually
Volunteer time off
6 weeks of 100% paid parental leave (except in states that offer paid family leave)