Key Account Manager

Avantor

. Build trust and develop strong customer relationships to increase competitive advantage and customer satisfaction .

Posted 11/11/2026full-timeRemote • SenegalMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building customer relationships and tailoring business solutions to meet individual needs, while effectively managing territory and achieving sales targets. Proficient in utilizing CRM systems to enhance customer interactions and drive sales growth.

Highest-signal resume keywords

B.Sc./M.Sc. In Chemistry5+ Years Of Experience In Lab ChemicalsFluent In English And FrenchUnderstanding Of Buyer BehaviorsVWR CRM Database Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentCustomer Relationship ManagementMarket Trend AnalysisSales ForecastingKPI Achievement

Soft Skills

Relationship BuildingCommunication SkillsCustomer FocusProblem Solving

Tools & Technologies

VWR Product & Service PortfolioCRM Database

Industry Keywords

Lab ChemicalsLife SciencesMicrobiologyCustomer SatisfactionCompetitive Advantage

About the role

Key responsibilities & impact

Build trust and develop strong customer relationships to increase competitive advantage and customer satisfaction
Work with customers and internal teams to develop beneficial business solutions
Meet or exceed IOP targets for sales and margin
Develop awareness and sales of the VWR Private Label range to increase margin
Tailor customer and project strategies to individual customer needs
Implement agreed strategies across defined accounts while maintaining and developing existing business
Drive new and existing opportunities by managing territory and maximizing customer visits
Call customers frequently to create opportunities for selling the VWR portfolio
Understand customer profiles and identify trends and sales opportunities
Use local, global, cross-functional, and external contacts to achieve targets
Use the VWR CRM database to manage customer relationships, interactions, and information
Plan, forecast, and achieve objectives and KPIs in assigned territory/accounts using pre-call planning
Perform other duties as assigned

Requirements

What you’ll need

B.Sc./ M.Sc. in Chemistry or any other related discipline
5+ years of relevant experience in Lab Chemicals/Life sciences/Microbiology
Good understanding of company products, promotions, services, and solution offerings for customers
In-depth understanding of relationship types and buyer behaviors
Broad understanding of VWR Product & Service portfolio
In-depth understanding of the different VWR functions and their role
Fluent in oral and written English and French

Benefits

Comp & perks

Learning experiences to support career growth and success
Diverse, equitable and inclusive culture
Equal employment opportunity
Reasonable accommodation during the employment process