Major Account Manager

Avantor

. Own and expand strategic customer relationships as the primary point of contact for assigned major accounts .

Posted 10/7/2026full-timeMaryland • United StatesMid-LevelSenior💰 $69,000 - $117,530 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management, relationship-building, and consultative selling to drive customer success and business growth. Proficient in analyzing performance data and leading complex negotiations to align solutions with customer objectives.

Highest-signal resume keywords

Strategic Account ManagementConsultative SellingSalesforce ExperienceComplex Negotiation SkillsStakeholder Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Performance AnalysisAccount PlanningForecastingSolution-Based SellingUnderstanding Technical Applications

Soft Skills

Relationship-BuildingCommunicationNegotiationOrganizational SkillsActive Listening

Tools & Technologies

Microsoft OfficeMicrosoft TeamsSalesforceSAP C4CQlikView

Certifications & Qualifications

Valid Driver's License

Industry Keywords

B2B SalesConsultative ApproachStakeholder EngagementCommercial AgreementsAccount Growth

About the role

Key responsibilities & impact

Own and expand strategic customer relationships as the primary point of contact for assigned major accounts
Develop understanding of customers’ business objectives, scientific priorities, and operational challenges
Identify growth opportunities, uncover whitespace, influence demand, and increase Avantor’s share of wallet
Provide consultative insights and solutions supporting customers’ strategic and scientific objectives
Coordinate local and global Avantor teams, suppliers, and external partners to deliver integrated solutions
Own account planning, forecasting, and performance management
Develop senior-level stakeholder relationships and lead strategic customer conversations
Navigate complex customer interactions using active listening, consultative questioning, organization, and relationship-building
Analyze sales and account performance data to inform account strategy and business decisions
Manage competing priorities, customer expectations, and complex account environments with autonomy and accountability
Lead complex commercial negotiations, including pricing strategies, contract structures, and long-term commercial agreements
Create measurable value through customer interactions and connect Avantor capabilities to customer priorities

Requirements

What you’ll need

Bachelor’s degree preferred, preferably in Science, Business, or a related discipline
Ability to understand technical customer applications, workflows, and business needs
Strong relationship-building, communication, negotiation, strategic planning, and organizational skills
Willingness to travel to customer locations 5 days a week
Must hold a valid driver's license in good standing
Proficiency with Microsoft Office and Teams preferred
Experience with Salesforce, SAP C4C, and/or QlikView preferred
Preferably 5+ years of experience in a complex B2B sales environment involving multiple stakeholders and solution-based selling
Demonstrated record of sales success and sustainable account growth using a consultative and strategic selling approach
Experience working in a fast-paced, goal-oriented environment requiring significant collaboration with customers, manufacturers, and internal teams
Demonstrated ability to apply established selling methodologies such as SPIN or Consultative Selling
Excellent communication, collaboration, and stakeholder-management skills

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Wellness programs
Health savings accounts
Flexible spending accounts
401(k) plan with company match
Employee stock purchase program
11 paid holidays
18 PTO days annually
Volunteer time off
6 weeks of 100% paid parental leave (except in states that offer paid family leave)
Learning experiences to support career growth and success