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Major Account Manager – Education, Medical Research
Avantor. Partner with customers and internal teams to develop solutions addressing complex scientific, operational, and business needs in the Education & Medical Research market .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative selling and strategic account management within the Education and Medical Research sectors, focusing on building relationships and delivering tailored solutions to meet complex customer needs.
Highest-signal resume keywords
Consultative SellingStrategic Account ManagementRelationship BuildingSales Performance AnalysisStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
B2B SalesSalesforceSAP C4CQlikViewAccount PlanningForecastingContract NegotiationLaboratory Operations UnderstandingResearch WorkflowsTechnical Customer Applications
Soft Skills
CommunicationNegotiationOrganizational SkillsCollaborationStrategic Planning
Tools & Technologies
Microsoft OfficeMicrosoft Teams
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Education MarketMedical ResearchHigher EducationLife SciencesBiotechnologyLaboratory EnvironmentsScientific OrganizationsTeaching HospitalsAcademic Research InstitutionsPrincipal Investigators
About the role
Key responsibilities & impact- Partner with customers and internal teams to develop solutions addressing complex scientific, operational, and business needs in the Education & Medical Research market
- Consultatively sell Avantor's portfolio of products and services to universities, academic research institutions, teaching hospitals, medical research centers, and scientific organizations
- Own and expand strategic customer relationships as the primary point of contact throughout the territory
- Understand customer objectives, research priorities, funding initiatives, operational challenges, procurement processes, and laboratory needs
- Identify growth opportunities, uncover whitespace, influence demand, and expand Avantor's share of wallet
- Help customers advance research, scientific discovery, and educational initiatives through tailored solutions and value-added partnerships
- Build relationships with principal investigators, laboratory managers, procurement teams, department leadership, facilities teams, research administrators, and executive leadership
- Coordinate cross-functional account execution with Avantor teams, suppliers, and external partners
- Own account planning, forecasting, and performance management to achieve KPIs and business objectives
- Develop senior-level stakeholder relationships and lead strategic customer conversations
- Analyze sales and account performance data to inform strategy and improve account performance
- Manage competing priorities, customer expectations, and complex account environments with autonomy and accountability
- Lead commercial negotiations, including pricing strategies, contract structures, and long-term agreements
Requirements
What you’ll need- Bachelor's degree preferred, preferably in Science, Business, or a related discipline
- Ability to understand technical customer applications, research workflows, laboratory operations, and business needs
- Strong relationship-building, communication, negotiation, strategic planning, and organizational skills
- Willingness to travel to customer locations five days per week
- Must hold a valid driver's license in good standing
- Proficiency with Microsoft Office and Teams preferred
- Experience with Salesforce, SAP C4C, and/or QlikView preferred
- 5+ years of experience in a complex B2B sales environment involving multiple stakeholders and solution-based selling
- Experience supporting customers within higher education, academic research, healthcare research, life sciences, biotechnology, or laboratory environments preferred
- Demonstrated record of sales success and sustainable account growth using a consultative and strategic selling approach
- Experience working in a fast-paced, goal-oriented environment requiring significant collaboration with customers, manufacturers, and internal teams
- Demonstrated ability to apply established selling methodologies such as SPIN or Consultative Selling
- Excellent communication, collaboration, and stakeholder management skills
Benefits
Comp & perks- Learning experiences to support career growth and success
- Diverse, equitable and inclusive culture
- Equal employment opportunity protections
- Reasonable accommodation during the employment process