Operations Coordinator

Avantor

. Report to the supervisor of site services .

Posted 10/11/2026full-timeUnited StatesJuniorMid-Level💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in inventory management, including consumables and chemicals, while ensuring compliance with safety and quality standards. Proficient in customer service and communication, with a focus on efficiency and accuracy in order processing and reporting.

Highest-signal resume keywords

Inventory ManagementCustomer ServiceShipping and PurchasingMicrosoft Office ProficiencySafety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ControlOrder EntryCycle CountsDocument ControlShipping DocumentationHazardous Materials HandlingPurchasing FunctionsMetric ReportingCross-ReferencingInside Sales

Soft Skills

Effective CommunicationSelf-MotivationTask PrioritizationProfessional AttitudeProblem-Solving

Tools & Technologies

SAPMicrosoft TeamsMicrosoft OfficeAvantor Inventory Management SystemsChemSW

Certifications & Qualifications

Spill Containment TrainingIATADOTIMDGOSHA Right to Know

Industry Keywords

Material HandlingInventory ReplenishmentCustomer ServiceScientific ProductsSafety Protocols

Tech Stack

Tools & technologies

Citrix

About the role

Key responsibilities & impact

Report to the supervisor of site services
Work closely with Avantor Lab and Production Services professionals to serve customers through customized, mission-based lab work and research protocols
Manage consumables, chemicals, samples, and other inventory with accurate inventory control
Process requests leading to inventory movement on and off site
Fulfill customer metric reporting
Monitor slow-moving and dead inventory
Conduct cycle counts and annual physical inventories
Provide daily customer service and communicate with customers regarding inventory management
Perform purchasing functions, including back-order reporting and expediting, direct factory shipments, third-party support, quote management, document control, records maintenance, and resolving invoice or pricing issues
Perform customer service functions including order entry, reporting, metric maintenance, and cost-savings tracking
Coordinate shipping, handle routine issues, operate basic warehouse equipment, enter shipping information into customer systems, and inspect equipment
Handle hazardous materials and prepare shipping documentation and packaging
Interface with customer points of contact, purchasing directors, facility directors, and plant managers
Manage consigned, non-consigned, customer-owned, and third-party inventory
Use Avantor and customer systems including SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer-specific systems
Meet safety, performance, and quality goals and objectives
Create programs to improve service efficiency
Interface with Avantor sales force and manufacturing representatives
Document change management
Update and maintain Standard Operating Procedures
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED is required
2+ years of experience in material handling/inventory replenishment or customer service
Microsoft Teams experience
Spill containment training, IATA, DOT, IMDG, and OSHA Right to Know are a plus
Cross-referencing and inside sales experience are a plus
Knowledge of scientific products and services is a plus
Must conform to company and customer requirements for background checks, health and safety issues, and security clearances
Intermediate computer skills, including Microsoft Office proficiency in Word and Excel
Solid understanding and experience in shipping, inventory, or purchasing
Excellent customer service skills and a professional can-do attitude
High regard for safety, quality, and adherence to protocols, policies, and procedures
Ability to self-manage and self-motivate
Ability to prioritize tasks and meet deadlines
Ability to communicate effectively with customers and internal contacts
Must be able to lift up to 50 lbs
Travel may be required

Benefits

Comp & perks

Medical, dental, vision, and wellness programs, eligible for medical coverage on day 1
Paid Time Off (PTO)
Company-paid holidays
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Commuter benefits
401(k)
Tuition assistance
Employee stock purchase plan discount
Critical illness coverage
Hospital indemnity coverage
Accident coverage
Legal insurance
Identity theft protection
Pet insurance
Auto insurance
Home insurance
Peer recognition program with points redeemable for gifts and products
Learning experiences supporting career growth and success