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Avantor

Sales Representative – Special Markets

Avantor

. Manage US reseller and distributor relationships to support revenue growth and customer retention .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $78,850 - $134,320 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing reseller and distributor relationships to drive revenue growth and customer retention, with strong skills in account management, customer negotiations, and compliance with commercial agreements. Proficient in cross-functional collaboration and conflict resolution to enhance customer experience and operational efficiency.

Highest-signal resume keywords
B2B Sales ExperienceAccount Management ExpertiseCommercial Agreements KnowledgeStrong Analytical SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account ManagementCustomer Relationship ManagementCommercial AgreementsPricing ProgramsNegotiation SkillsAnalytical SkillsProject ManagementConflict ResolutionProblem-Solving SkillsMarket Knowledge
Soft Skills
Effective CommunicationRelationship BuildingOrganizational SkillsDecision-Making CapabilitiesAbility to Influence Stakeholders
Tools & Technologies
CRM SystemsERP SystemsQlikSenseMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft Teams
Certifications & Qualifications
Valid Driver's License
Industry Keywords
B2B EngagementReseller ManagementCustomer RetentionCommercial Business PracticesOperational Efficiency

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Manage US reseller and distributor relationships to support revenue growth and customer retention
  • Serve as the primary commercial contact for reseller accounts and key business partners
  • Develop and maintain account plans to drive growth within assigned reseller channels
  • Identify opportunities to expand reseller engagement and increase market penetration
  • Support execution of pricing programs, customer agreements, and commercial terms
  • Ensure reseller accounts comply with company policies and business processes
  • Manage Inside Sales partner, with 1 direct report
  • Build and maintain strong working relationships with reseller partners, vendors, and self-manufactured product leaders
  • Manage escalated customer concerns and coordinate timely resolution
  • Support customer negotiations and commercial discussions
  • Advocate for reseller customers within the organization
  • Collaborate with Customer Service, Quotes, Pricing, Finance, Risk Management, Legal, and Sales teams
  • Support B2B engagement efforts to streamline ordering processes and reduce manual order interventions
  • Coordinate resolution of payment disputes, order issues, pricing discrepancies, and customer escalations
  • Provide guidance on reseller engagement, account ownership, and customer management processes
  • Support continuous improvement initiatives that enhance customer experience and operational efficiency
  • Support the entire United States, with heavy engagement in Texas, California, and New Jersey
  • Work primarily from a home office with extensive regional travel to customer locations

Requirements

What you’ll need
  • Experience working with commercial agreements, pricing programs, and customer negotiations
  • Demonstrated ability to work effectively in a cross-functional, matrixed business environment
  • Willingness to travel to customer locations 5 days a week
  • Must hold a valid driver's license in good standing
  • Microsoft Office proficiency, specifically Teams
  • Preference for experience in CRM systems and QlikSense
  • Minimum 5 years B2B sales experience, preferably in a distribution environment
  • Market knowledge and experience preferred
  • Account management and customer relationship management expertise
  • Knowledge of pricing, contracts, and commercial business practices
  • Strong analytical and problem-solving skills
  • Ability to evaluate business opportunities and customer needs
  • Ability to influence stakeholders and drive decisions across functions
  • Strong organizational and project management skills
  • Effective conflict resolution and decision-making capabilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Excellent verbal, written, and presentation skills
  • Strong customer-facing and relationship-building capabilities
  • Ability to communicate effectively with customers, peers, and leadership
  • Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams
  • Experience with CRM and ERP systems
  • Familiarity with commercial operations processes

Benefits

Comp & perks
  • Medical, dental, and vision coverage
  • Wellness programs
  • Health savings accounts
  • Flexible spending accounts
  • 401(k) plan with company match
  • Employee stock purchase program
  • 11 paid holidays
  • 18 PTO days annually
  • Volunteer time off
  • 6 weeks of 100% paid parental leave, except in states that offer paid family leave
  • Learning experiences to support career growth and success