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Avaya

Channel Account Sales Manager – Public Sector

Avaya

. Manage and grow relationships with existing FED & SLED channel partners across the Northeast .

Posted 10/23/2026full-timeRemote • United StatesSeniorLead💰 $250,000 - $275,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing channel partner relationships and driving indirect sales growth, with a strong focus on Customer/Unified Communications solutions. Proven ability to educate partners, execute marketing strategies, and enhance partner engagement to achieve revenue growth.

Highest-signal resume keywords
Channel Account ManagementCustomer/Unified Communications (CCaaS/UCaaS)Indirect Sales GrowthCommunication and Negotiation SkillsPartner Training and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Channel Partner ManagementSales Growth StrategiesMarket SegmentationFinancial Incentive ProgramsDemand Generation Activities
Soft Skills
Relationship BuildingSelf-MotivationCollaborationInfluencing SkillsExecutive-Level Engagement
Industry Keywords
Avaya SolutionsPartner EnablementEligibility CriteriaCertificationsBusiness Models

About the role

Key responsibilities & impact
  • Manage and grow relationships with existing FED & SLED channel partners across the Northeast
  • Manage all aspects of partner engagement for assigned existing partners
  • Drive adoption of Avaya solutions through the partner ecosystem via indirect sales channels
  • Advocate for and implement Avaya’s partner financial incentive programs
  • Tailor partner offerings based on market segmentation, partner viability, and business models
  • Collaborate with internal stakeholders and partner teams to foster relationships, enhance demand, and increase certifications
  • Promote Avaya’s portfolio expansion and drive revenue growth through strategic partner enablement
  • Educate partners on programs, offers, and tools to support business growth and incremental sales funnel development
  • Execute marketing and demand generation activities to boost partner margin growth
  • Ensure partners meet eligibility criteria, maintain certifications, and remain competitively positioned
  • Facilitate partner training and mentoring to encourage long-term success and alignment with Avaya strategies
  • Take ownership of high-value, mature partner relationships and develop executive-level stakeholder management skills

Requirements

What you’ll need
  • Previous experience as a Channel Account Manager is required
  • Strong background in Customer/Unified Communications (CCaaS/UCaaS) is required
  • Demonstrated ability to build and maintain trusted business relationships
  • Proven track record in managing channel partners and driving indirect sales growth
  • Excellent communication and negotiation skills, including the ability to influence and engage at C-suite level
  • Self-motivated, collaborative, and able to work independently
  • Ability to travel regularly
  • Bachelor degree or equivalent experience
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits

Comp & perks
  • Commission
  • Supportive team environment with mentoring
  • Career development opportunities
  • Regular travel