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Avaya

Channel Sales Account Manager

Avaya

. Manage all aspects of partner engagement for assigned existing partners .

Posted 10/28/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing channel partnerships and driving indirect sales growth within the Customer/Unified Communications sector. Proven ability to build strong business relationships and execute strategic partner enablement initiatives to enhance revenue and market positioning.

Highest-signal resume keywords
Channel Account ManagementCustomer/Unified Communications (CCaaS/UCaaS)Indirect Sales GrowthPartner EngagementCommunication and Negotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Partner Financial Incentive ProgramsMarket SegmentationDemand Generation ActivitiesPartner Training and MentoringBusiness Relationship Management
Soft Skills
Self-MotivatedCollaborativeInfluencing SkillsEngagement Skills
Industry Keywords
Avaya SolutionsPartner EcosystemRevenue GrowthCertification MaintenanceEligibility Criteria

About the role

Key responsibilities & impact
  • Manage all aspects of partner engagement for assigned existing partners
  • Drive adoption of Avaya’s solutions through the partner ecosystem, creating demand via indirect sales channels
  • Advocate for and implement Avaya’s partner financial incentive programs
  • Tailor partner offerings based on market segmentation, partner viability, and business models
  • Collaborate with internal stakeholders and partner teams to foster strong relationships, enhance demand, and increase certifications
  • Promote Avaya’s portfolio expansion and drive revenue growth through strategic partner enablement
  • Educate partners on available programs, offers, and tools to support business growth and incremental sales funnel development
  • Execute marketing and demand generation activities to boost partner margin growth
  • Ensure partners meet eligibility criteria, maintain certifications, and are competitively positioned in the market
  • Facilitate partner training and mentoring to encourage long-term success and alignment with Avaya strategies

Requirements

What you’ll need
  • 8+ years of experience
  • Previous experience as a Channel Account Manager is required
  • Strong background in Customer/Unified Communications (CCaaS/UCaaS) is required
  • Demonstrated ability to build and maintain trusted business relationships
  • Proven track record in managing channel partners and driving indirect sales growth
  • Excellent communication and negotiation skills, with the ability to influence and engage at all organizational levels, including C-suite
  • Self-motivated, collaborative, and able to work independently while benefiting from a structured support and mentoring environment
  • Bachelor degree or equivalent experience
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits

Comp & perks
  • Supports your growth every step of the way
  • Supportive team environment with mentoring and career development opportunities
  • Structured support and mentoring environment
  • Equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic