Intake Coordinator

Aveanna Healthcare

. Process client referrals and make first contact with referred families .

Posted 11/5/2026full-timeSeal Beach • California • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills while effectively managing client referrals and enrollment processes. Proficient in data entry and reporting, with a focus on maintaining professionalism and confidentiality in a fast-paced environment.

Highest-signal resume keywords

Excellent Communication SkillsStrong Data Entry SkillsPayroll ExperienceCustomer Service ExperienceBilingual - Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryAnalytical SkillsReport GenerationEnrollment Process ManagementMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMulti-Line Phone SystemCase DocumentationTask Prioritization

Soft Skills

Interpersonal SkillsSelf-DrivenMotivatedResults-OrientedProfessionalism

Tools & Technologies

Microsoft WindowsCompany Systems

Certifications & Qualifications

High School Diploma or GEDCollege Degree (Preferred)

Industry Keywords

Client ReferralsEnrollment ProcessCare Provider ComplianceUtilization CoordinationField Travel

About the role

Key responsibilities & impact

Process client referrals and make first contact with referred families
Explain and initiate the enrollment process
Make initial phone calls to families, care providers, and Regional Center staff
Document case notes
Work closely with the Utilization Coordinator and CPR Instructors to expedite enrollment
Answer and transfer calls on a multi-line phone system
Follow up with Regional Centers, families, and care providers
Enter referrals into company systems
Resolve enrollment issues or concerns
Run weekly, monthly, and as-needed reports
Assist with payroll as needed
Assist with care provider compliance issues
Prioritize tasks from supervisors and managers
Communicate effectively with all organizational levels
Perform other duties as assigned or needed

Requirements

What you’ll need

This is a hybrid position to Seal Beach, CA
Excellent communication skills via telephone, email, and in-person
Strong data entry and process skills
Excellent interpersonal skills; self-driven, motivated and results-oriented
Ability to effectively communicate with all levels within the organization
Strong analytical and judgment skills
Excellent computer skills using Microsoft Windows, Word, Excel and PowerPoint
High degree of professionalism and confidentiality regarding all aspects of the position and its responsibilities
Ability to juggle and prioritize multiple, often competing, priorities in a fast-paced environment
Client-first mentality with the ability to interact with internal and external clients at all levels
High School or GED required; College a PLUS
1yr of payroll and/or customer service experience required within the last four years
Dependable vehicle for field travel
Bilingual- Spanish (preferred)

Benefits

Comp & perks

Aveanna Connection Groups
Aveanna Social Circles
Aveanna Employee Relief Fund
Inclusive learning sessions open to all employees
Annual Service Day
Competitive pay and benefits
Opportunities for career growth and advancement