Aveanna Healthcare

Therapist

• Provide direct patient care, including assessment and management of home respiratory patients
• Educate patients and caregivers on respiratory equipment and treatment plans
• Manage and support respiratory therapies such as oxygen, PAP devices, nebulizers, inhalers, and mechanical ventilation
• Monitor patient progress and communicate updates with the care team
• Ensure accurate and timely documentation of patient care and services
• Review and follow physician orders to ensure proper treatment and device settings
• Maintain compliance with all regulatory, company, and accrediting agency standards
• Respond to patient and customer service concerns with professionalism and empathy
• Collaborate with internal teams to support patient onboarding and ongoing care

Respiratory Therapist

Supervisor

• Lead, coach, and develop Change Order team members through training, one-on-ones, and ongoing feedback
• Manage daily workflows and assign tasks to ensure timely completion of Change Order processes
• Monitor team performance and ensure daily, monthly, and quarterly goals are met
• Handle escalated issues, technical concerns, and patient complaints
• Analyze team metrics and identify trends and opportunities for improvement
• Oversee quality assurance and documentation accuracy
• Ensure processes follow HIPAA, regulatory, and company compliance requirements
• Partner with other departments to resolve patient concerns and improve workflows
• Identify opportunities for process improvement and implement corrective actions

Change Order Supervisor

Patient Access Representative

• Request and obtain prescriptions and authorizations from medical offices and insurance companies
• Follow up with providers and payers to ensure timely receipt of required documentation
• Resolve questions related to Certificates of Medical Necessity (CMN) and participating provider requirements
• Re-verify patient eligibility for ongoing services
• Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards
• Communicate with patients, provider offices, and internal teams to resolve access-related issues

Intake Specialist

• Support new patient admissions by collecting and entering accurate demographic and clinical information
• Verify insurance coverage and review benefits
• Submit and follow up on authorizations as needed
• Review prescription validity and identify missing or required documentation
• Communicate with patients and referral sources to obtain required intake information
• Coordinate with internal departments to support timely start of care
• Maintain accurate, HIPAA-compliant documentation
• Support patients through the admissions process and help reduce delays in the start of care

Patient Intake Specialist

• Request and obtain prescriptions and authorizations from medical offices and insurance companies
• Follow up with providers and payers to ensure timely receipt of required documentation
• Resolve questions related to Certificates of Medical Necessity (CMN) and participating provider requirements
• Re-verify patient eligibility for ongoing services
• Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards
• Communicate with patients, provider offices, and internal teams to resolve access-related issues
• Maintain an organized office environment
• Monitor enteral formula storage temperatures per safety standards
• Conduct routine safety checks, including fire extinguisher inspections
• Manage inventory of supplies and equipment
• Maintain clean and dirty equipment areas per health protocols
• Assist customers, vendors, and surveyors during visits

Clinical Supervisor

• Perform internal case management, evaluation, education, and development of nursing talent
• Participate in patient transitions from facilities to homes through Start of Care Assessments and Re-evaluations
• Review physicians’ orders and update plans of care and documentation as necessary
• Assist with selecting, training, and validating new clinical staff
• Promote and enhance staff clinical expertise to provide safe, quality nursing care
• Collaborate with operations and business development teams
• Ensure adherence to State, Federal, and Local regulations and Aveanna policies and procedures
• Complete patient intake and discharge to home
• Conduct nurse competency validation
• Visit patient homes to develop, mentor, and provide professional guidance to field staff

Clinical Supervisor – RN

• Support new patient admissions by collecting and entering accurate demographic and clinical information
• Verify insurance coverage and review benefits
• Submit and follow up on authorizations as needed
• Review prescription validity and identify missing or required documentation
• Communicate with patients and referral sources to obtain required intake information
• Coordinate with internal departments to support timely start of care
• Maintain accurate, HIPAA-compliant documentation
• Maintain an organized office environment
• Monitor enteral formula storage temperatures per safety standards
• Conduct routine safety checks, including fire extinguisher inspections
• Manage inventory of supplies and equipment
• Maintain clean and dirty equipment areas per health protocols
• Assist customers, vendors, and surveyors during visits

Clinical Specialist

• Collaborate with Home Health and Hospice leadership in planning, coordinating, and delivering quality services to clients
• Serve as a regional resource for interim clinical leadership, training, and clinical support
• Monitor and assess company electronic medical records (EMR) workflows and assist as needed or assigned
• Support the intake process and admission decisions
• Facilitate virtual training for newly hired, rehired, and promoted Clinical Managers and Nurses
• Serve as interim Clinical Manager when a position is vacant
• Mentor new Clinical Managers
• Provide in-office training and clinical support for Hospice locations in Central and South Alabama and two locations in Georgia
• Travel regularly between regional offices

Hospice RN Clinical Management Specialist

Sales

• Market medical solutions to existing and potential referral sources to achieve monthly, quarterly, and annual revenue targets
• Identify and develop relationships with physicians, discharge planners, social workers, case managers, DME companies, and infusion companies
• Conduct in-services and represent the company at local, regional, and statewide trade shows and conferences
• Create and execute sales and market development plans aligned with company goals and objectives
• Provide regular feedback to corporate management regarding sales activity and market development success
• Represent the company within the healthcare community professionally and respectfully
• Educate patients, hospital staff, physicians, and community members about Aveanna Healthcare’s services
• Drive revenue growth and work with location management to ensure profitability
• Cultivate a referral network throughout the assigned territory, which may cover multiple locations

Healthcare Sales – Enteral, Respiratory

• Perform internal case management, evaluation, education and development of nursing talent
• Participate in patient transitions from facilities to homes through Start of Care Assessments and Re-evaluations
• Review physicians’ orders and update plans of care and documentation as necessary
• Assist with selecting, training and validating new clinical staff
• Promote and enhance staff clinical expertise to provide safe, quality nursing care
• Collaborate with operations and business development teams
• Ensure adherence to State, Federal, Local regulations and Aveanna policies and procedures
• Complete patient intake and discharge to home, start of care processes and nurse competency validation
• Conduct in-home visits to develop, mentor and provide professional guidance to field staff

• Manage internal casework and evaluate nursing talent development
• Perform “Start of Care Assessments” and “Re-evaluations” to transition patients from facilities to home care
• Review physicians’ orders and update care plans and documentation as needed
• Assist in interviewing, selecting, training, and validating new clinical staff
• Enhance the clinical expertise of field staff to ensure safe, high-quality nursing care
• Collaborate with the operations and business development team
• Ensure compliance with State, Federal, Local, and Aveanna policies and procedures
• Manage a caseload of medically fragile patients
• Assist with hospital discharges and coordinate start-of-care processes
• Mentor and guide field staff in patient homes

RN Clinical Supervisor

Clinical Supervisor, RN

• Perform internal case management, evaluation, education and development of nursing talent
• Participate in transitioning patients from facilities to their homes through Start of Care Assessments and Re-evaluations
• Review physicians’ orders and update plans of care and documentation as necessary
• Assist with selecting, training and validating new clinical staff
• Promote and enhance staff clinical expertise to provide safe and quality nursing care
• Collaborate with operations and business development teams
• Ensure adherence to state, federal and local regulations and Aveanna policies and procedures
• Conduct patient intake and discharge to home, start of care processes and nurse competency validation
• Conduct in-home visits and provide field staff with mentoring and professional guidance

Clinical Supervisor, RN – Home Care

Client Coordinator

• Assist AveannaCare users, including participants, clients, care providers, and reimbursement recipients
• Ensure efficient operations of AveannaCare
• Assist users by email, phone, computer, or in person
• Receive and handle incoming calls
• Maintain and review punch and attendance entries within AveannaCare
• Maintain and update Employee & Client Service Accounts in AveannaCare
• Run AveannaCare reports and process data imports, including in a SQL report environment
• Adhere to payroll and billing cutoffs and deadlines
• Follow up with regional centers, families, and care providers
• Complete Special Incident Reports and follow Regional Center guidelines
• Resolve payroll and punch issues or concerns
• Analyze, identify, and resolve AveannaCare issues
• Use professional communication and conflict resolution techniques
• Evaluate data issues and report feedback and observations to determine task priorities
• Perform other duties as assigned or needed

Respiratory Therapist

Change Order Supervisor

Patient Access Representative

Patient Intake Specialist

Patient Access Representative

Clinical Supervisor – RN

Patient Intake Specialist

Hospice RN Clinical Management Specialist

Healthcare Sales – Enteral, Respiratory

Clinical Supervisor – RN

RN Clinical Supervisor

Clinical Supervisor, RN

Clinical Supervisor, RN – Home Care

Client Experience Coordinator