Medical Insurance Collections Specialist

Aveanna Healthcare

. Manage accounts and research payer denials .

Posted 10/13/2026full-timeRemote • Arizona • United StatesJuniorMid-Level💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medical Collections, managing payer portfolios, and ensuring compliance with billing standards. Proven ability to meet performance metrics and maintain efficiency in high-volume environments.

Highest-signal resume keywords

Medical Collections ExperiencePayer Portfolio ManagementHigh Volume Performance MetricsMonth-End ReconciliationsMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingBilling EffortsDenials ManagementBasic Math SkillsAccounting Skills

Soft Skills

Detail-OrientedTime ManagementResilienceProfessionalismSelf-Direction

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft Excel

Industry Keywords

Compliance StandardsConfidentiality StandardsHigh Call Volume EnvironmentHealthcareCustomer Service

About the role

Key responsibilities & impact

Manage accounts and research payer denials
Ensure invoices sent to payers are processed and settled efficiently
Manage a portfolio of payers to support collections, aging, and denials processing
Assist with billing efforts and eliminate denials
Keep payer rules up to date
Perform month-end reconciliations and support other departments
Meet daily, monthly, and quarterly collection goals set by management
Process at least 5 claims per hour
Maintain compliance and confidentiality standards
Work efficiently in a high call volume environment

Requirements

What you’ll need

Must have Medical Collections Experience to be Considered
Proficient in managing a portfolio of payers to ensure collections, aging, and denials are processed in a timely fashion
Comfortable working towards high volume performance metrics, processing at least 5 claims per hour
Highly detail-oriented to assist with billing efforts, eliminate denials, and keep payer rules up to date
Skilled in basic math and accounting to perform month-end reconciliations and support other departments
Driven to meet daily, monthly, and quarterly collection goals set by management
Dedicated to meeting strict internal and external compliance and confidentiality standards
Resilient and capable of remaining calm, professional, and efficient in a high call volume environment
Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
Ability to participate in virtual meetings with a professional, camera-ready presence
Ability to demonstrate strong time-management skills, as well as accountability and self-direction
Must be able to operate off reliable, high-speed internet
Minimum of 2 years of related experience in Medical Insurance Collections (healthcare, medical office, or customer service environment)
Proficient in Microsoft Office Suite (including Outlook, Word, and Excel)
High-school diploma or GED

Benefits

Comp & perks

100% Remote Opportunity with Equipment
Competitive Benefits Package (Health, Dental, Vision, and Life Insurance options)
401(k) Savings Plan with Employer Match
Employee Stock Purchase Plan
A rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun