Patient Access Representative

Aveanna Healthcare

. Request and obtain prescriptions and authorizations from medical offices and insurance companies .

Posted 9/28/2026full-timeRemote • Oklahoma • United StatesJuniorMid-Level💰 $18 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance authorizations and pre-certifications while maintaining compliance with HIPAA regulations. Strong communication and time-management skills are essential for effectively managing multiple patient accounts in a remote environment.

Highest-signal resume keywords

Insurance Authorization ExperiencePre-Certification ExperienceHealthcare Administrative ExperienceMicrosoft Office ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance AuthorizationPre-CertificationPatient Eligibility VerificationDocumentation ComplianceCertificates of Medical Necessity (CMN)

Soft Skills

Effective CommunicationTime ManagementSelf-DirectionAttention to DetailSense of Urgency

Tools & Technologies

Microsoft OfficeOutlookWordExcel

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare AdministrationMedical OfficeInsuranceHome HealthDMEEnteral

About the role

Key responsibilities & impact

Request and obtain prescriptions and authorizations from medical offices and insurance companies
Follow up with providers and payers to ensure timely receipt of required documentation
Resolve questions related to Certificates of Medical Necessity (CMN) and participating provider requirements
Re-verify patient eligibility for ongoing services
Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards
Communicate with patients, provider offices, and internal teams to resolve access-related issues

Requirements

What you’ll need

Experience with insurance authorizations, pre-certifications, or prescription follow-up
Strong attention to detail and sense of urgency
Comfortable managing multiple patient accounts and deadlines
Effective written and verbal communication skills
Able to work independently in a remote environment
Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
Ability to participate in virtual meetings with a professional, camera-ready presence
Ability to demonstrate strong time-management skills, as well as accountability and self-direction
Must be able to operate off reliable, high-speed internet
High school diploma or GED required
2+ years of healthcare administrative, medical office, or insurance-related experience
Insurance authorization or precertification experience preferred
Home health, DME, or enteral experience a plus
Proficiency in Microsoft Office (Outlook, Word, Excel)

Benefits

Comp & perks

100% Remote
Equipment Provided
Full Benefits Package (Medical, Dental, Vision, 401k, PTO)
Paid Holidays + Bonus Days Off
Structured onboarding and role-based training
Opportunities for internal growth
Competitive hourly pay starting at $18.00 per hour depending on experience