Patient Access Representative

. Request and obtain prescriptions and authorizations from medical offices and insurance companies .

Posted 10/15/2026full-timeRemote • Arizona • United StatesJuniorMid-Level💰 $18 - $19 per hourWebsite

Key responsibilities & impact

Request and obtain prescriptions and authorizations from medical offices and insurance companies
Follow up with providers and payers to ensure timely receipt of required documentation
Resolve questions related to Certificates of Medical Necessity (CMN) and participating provider requirements
Re-verify patient eligibility for ongoing services
Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards
Communicate with patients, provider offices, and internal teams to resolve access-related issues

What you’ll need

High school diploma or GED required; Associate’s degree preferred
2+ years of healthcare administrative, medical office, or insurance-related experience
Experience with insurance authorizations, pre-certifications, or prescription follow-up
Insurance authorization or precertification experience preferred
Home health, DME, or enteral experience a plus
Proficiency in Microsoft Office (Outlook, Word, Excel)
Strong attention to detail and sense of urgency
Comfortable managing multiple patient accounts and deadlines
Effective written and verbal communication skills
Able to work independently in a remote environment
Ability to maintain a quiet, dedicated workspace free of background noise and ongoing distractions
Ability to participate in virtual meetings with a professional, camera-ready presence
Strong time-management skills, accountability, and self-direction
Reliable, high-speed internet required

Comp & perks