Patient Intake Specialist

Aveanna Healthcare

. Support new patient admissions by collecting and entering accurate demographic and clinical information .

Posted 9/28/2026full-timeRemote • Arizona • United StatesJuniorMid-Level💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admissions processes, including insurance verification and healthcare documentation, while maintaining HIPAA compliance. Strong organizational and time-management skills are essential for managing multiple intake cases effectively in a remote environment.

Highest-signal resume keywords

Healthcare Intake ExperienceInsurance VerificationHIPAA CompliancePatient Service RepresentativeMedical Office Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance VerificationHealthcare DocumentationPatient AdmissionsAuthorization SubmissionData Entry

Soft Skills

Detail-OrientedHighly OrganizedTime ManagementSelf-DirectionCommunication

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient ServiceHome HealthDMEMedical OfficeIntake Process

About the role

Key responsibilities & impact

Support new patient admissions by collecting and entering accurate demographic and clinical information
Verify insurance coverage and review benefits
Submit and follow up on authorizations as needed
Review prescription validity and identify missing or required documentation
Communicate with patients and referral sources to obtain required intake information
Coordinate with internal departments to support timely start of care
Maintain accurate, HIPAA-compliant documentation
Support patients through the admissions process and help reduce delays in the start of care

Requirements

What you’ll need

Experience in a customer service or patient service representative role within healthcare
Detail-oriented and highly organized
Comfortable managing multiple intake cases simultaneously
Able to work independently in a remote environment
Familiar with healthcare documentation and insurance workflows
Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
Ability to participate in virtual meetings with a professional, camera-ready presence
Ability to demonstrate strong time-management skills, as well as accountability and self-direction
Must be able to operate off reliable, high-speed internet
2+ years of experience in healthcare intake, medical office administration, or insurance support
Experience with insurance verification or authorizations preferred
Home health, DME, or medical office background a plus
High school diploma or GED required
Candidates in the Mountain & Pacific Time Zones will be prioritized for consideration
Schedule availability Monday–Friday, 8–5am MST

Benefits

Comp & perks

100% Remote
Equipment Provided
Full Benefits Package (Medical, Dental, Vision, 401k, PTO)
Paid Holidays + Bonus Days Off
Structured onboarding and role-based training
Opportunities for internal growth
Competitive hourly pay starting at $18.00 per hour Tier 1