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Aveanna Healthcare

Patient Intake Specialist

Aveanna Healthcare

. Support new patient admissions by collecting and entering accurate demographic and clinical information .

Posted 10/15/2026full-timeRemote • Oklahoma • United StatesJuniorMid-Level💰 $18 per hourWebsite

About the role

Key responsibilities & impact
  • Support new patient admissions by collecting and entering accurate demographic and clinical information
  • Verify insurance coverage and review benefits
  • Submit and follow up on authorizations as needed
  • Review prescription validity and identify missing or required documentation
  • Communicate with patients and referral sources to obtain required intake information
  • Coordinate with internal departments to support timely start of care
  • Maintain accurate, HIPAA-compliant documentation

Requirements

What you’ll need
  • Experience in a customer service or patient service representative role within healthcare
  • Detail-oriented and highly organized
  • Comfortable managing multiple intake cases simultaneously
  • Able to work independently in a remote environment
  • Familiar with healthcare documentation and insurance workflows
  • Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
  • Ability to participate in virtual meetings with a professional, camera-ready presence
  • Ability to demonstrate strong time-management skills, as well as accountability and self-direction
  • Must be able to operate off reliable, high-speed internet
  • 2+ years of experience in healthcare intake, medical office administration, or insurance support
  • Experience with insurance verification or authorizations preferred
  • Home health, DME, or medical office background a plus
  • High school diploma or GED required

Benefits

Comp & perks
  • 100% Remote
  • Equipment Provided
  • Full Benefits Package (Medical, Dental, Vision, 401k, PTO)
  • Paid Holidays + Bonus Days Off
  • Structured onboarding and role-based training
  • Opportunities for internal growth