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About the role
Key responsibilities & impact- Design and implement i18n solutions within the software development lifecycle
- Define and review locale behavior across products, including pluralization, regional formats, time zones, sorting, and other conventions
- Ensure product readiness for right-to-left languages and protect non-translatable elements in content and translation workflows
- Partner with Localization Testing on pseudo-localization, functional validation, defect triage, and release readiness
- Own and administer Phrase or a comparable Translation Management System, including configuration, translation memories, termbases, quality settings, permissions, automation, and governance
- Design, maintain, and troubleshoot TMS/API workflows and integrations with repositories, content systems, and delivery pipelines
- Serve as technical product owner for Avetta's AI-enabled translation platform, defining roadmap, architecture, capabilities, and integration strategy
- Streamline and automate localization workflows, including defect and bug triage, applying AI where appropriate
- Lead localization technical programs from planning through release, managing scope, dependencies, risks, priorities, and regional requirements
- Embed localization requirements in product discovery, design, and development; provide implementation guidance and respond to release-critical issues
- Support localization team members, create documentation and enablement, and interpret targeted i18n and localization metrics when needed
Requirements
What you’ll need- Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
- A minimum of 5 years of experience in internationalization engineering, localization engineering, localization technology, or a closely related discipline
- Fluency in a second language is preferred
- Deep knowledge of i18n fundamentals, including string externalization, locale-aware behavior, pluralization, date/number/currency formatting, RTL support, Unicode, and placeholder or markup protection
- Hands-on expertise configuring and administering Phrase or comparable TMS, including translation memories, termbases, workflow automation, quality controls, permissions, and troubleshooting
- Experience building or supporting localization APIs and integrations; familiarity with JSON, XML, XLIFF, ICU MessageFormat, REST APIs, webhooks, source control, and CI/CD is strongly preferred
- Experience designing AI-enabled products and workflows, including LLM and Machine Translation integrations, prompt design, API-based orchestration, evaluation methods, and human-in-the-loop quality controls
- Strong technical program management, problem-solving, and communication skills, with experience working in Agile software development and release environments across Product, Engineering, UX/UI, and testing teams
- Ability to provide timely support during releases and maintain substantial working hours overlap with Avetta's core Product and Engineering teams
- Hands-on experience using AI-assisted development tools is strongly preferred; ability to contribute through APIs or scripting is beneficial
Benefits
Comp & perks- Health, Dental, and Vision Insurance
- 401(K)
- Paid Time Off