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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading customer workshops and coaching sessions to maximize the value of the PI System, while effectively collaborating with cross-functional teams to drive enterprise-wide adoption and implementation. Possesses strong technical knowledge in real-time operational data systems and the ability to communicate complex concepts to C-level executives.
Highest-signal resume keywords
PI System ExperienceReal-Time Operational Data SystemsLeadership SkillsCustomer Service SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Real-Time Operational Data SystemsPI System ExperienceRisk-Versus-Benefit AnalysisUse Case DiscoveryEnterprise-Wide Design Methodologies
Soft Skills
Leadership SkillsInterpersonal Relationship SkillsProblem-Solving SkillsPresentation SkillsTeam Collaboration
Tools & Technologies
AVEVA ProductsPI Infrastructure
Industry Keywords
Industrial ManufacturingOperational IndustryCustomer Success ManagementEmerging TechnologiesProduct Demonstrations
About the role
Key responsibilities & impact- Lead workshops and coaching sessions to guide customers in using the PI System successfully
- Act as a technical liaison to assigned customer accounts, collaborating with Customer Success Managers
- Lead strategic customer conversations for use case discovery and positioning AVEVA products and infrastructure
- Guide customers on the business value of the PI System across administration, operations, and executive levels
- Participate in internal and external training programs on emerging technologies and markets
- Deliver high-quality results for internal and external customers
- Drive adoption of PI Infrastructure through product demonstrations, Proof of Value, and promotional activities
- Assist with risk-versus-benefit analysis for deployment options
- Proactively promote enterprise-wide adoption and implementation of PI Infrastructure
- Mentor team members on industry, product, and technology topics
- Collaborate across AVEVA to optimize enterprise infrastructure benefits and customer outcomes
Requirements
What you’ll need- Bachelor’s degree or higher in engineering or another technical field
- 5+ yrs. experience with real-time operational data systems within an industrial manufacturing and/or operating industry
- Hands on PI System experience, highly desired
- Strong leadership, customer service, and interpersonal relationship skills
- Solid oral, written, presentation, and communication skills
- Ability to work as part of a team to solve problems and share best practices
- Ability to set priorities and manage multiple activities
- Experience working with C-level executives, a plus
- A background in architectures and enterprise-wide design methodologies, a plus
- Willing and able to travel, as required, possibly for up to 50%
- Successful applicants must undergo and pass a drug screening and comprehensive background check
- Proof of work authorization may be required
Benefits
Comp & perks- Flex work hours
- 20 days PTO rising to 25 with service
- Three paid volunteering days
- Primary and secondary parental leave
- Well-being support
- Medical, dental, and vision benefits
- 401K
- Hybrid working arrangement
