Senior Services Engineer

AVEVA

. Develop and test new solution features for standard products and custom-developed AVEVA solution components .

Posted 10/14/2026full-timeRemote • ItalySeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in software development, troubleshooting, and problem-solving, with a strong focus on SQL Database querying and programming. Proficient in SCADA and HMI systems, with the ability to support customers and collaborate effectively across technical teams.

Highest-signal resume keywords

SQL Database QueryingSoftware DevelopmentSCADA SystemsTechnical WritingAVEVA Products Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentSQL Database QueryingTroubleshootingProblem SolvingProgrammingSCADA SystemsHMI SystemsManufacturing Execution System (MES)Application TestingProduct Validation

Soft Skills

Customer-FocusedTeam PlayerPositive AttitudeStrong Communication SkillsQuick Learner

Tools & Technologies

AVEVA SolutionsKnowledge Base ToolPower Monitoring Systems

Industry Keywords

Application EngineeringTechnical SupportCross-Functional InteractionDynamic EnvironmentBackground Check

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Develop and test new solution features for standard products and custom-developed AVEVA solution components
Identify and resolve application issues related to custom products and integrated AVEVA solutions
Work closely with DEV and SUPPORT teams to master customer solutions
Research, identify, develop, and recommend software enhancements for new feature requirements and application issues
Support customers in adopting new solutions and resolving technical issues
Assist Application Engineers (L2) with site-specific difficulties during commissioning, upgrades, and expansions
Participate in post-release and pilot phases of power monitoring system development projects
Provide feedback, execute test scenarios and use cases, and contribute to product validation and unit testing
Resolve technical issues escalated by Application Engineers and Engineering teams
Identify and analyse product and solution failures and support Engineering teams in resolving them
Contribute to documentation of new solution features using the Knowledge Base tool
Design, plan, research, evaluate, and test complex systems used to monitor and/or control program execution

Requirements

What you’ll need

Experience in software, database and/or troubleshooting, diagnosis and problem solving
SQL Database querying and programming experience
Programming experience (5 years minimum)
Understanding of SCADA and HMI systems
Positive attitude, enthusiastic, self-motivated and customer-focused
People-person and team player, enjoying cross-functional interaction
Quick learner with an inquiring mind
Strong technical writing and verbal communication skills in English
Comfortable working in a fast-paced, dynamic environment
Ability to work effectively with professionals from a wide range of technical backgrounds
Ability to travel to various customer sites in the region and worldwide
Manufacturing Execution System experience (MES) (desired)
Knowledge of AVEVA products (desired)
Successful applicants must undergo and pass a comprehensive background check
Proof of work authorization may be included in the background check

Benefits

Comp & perks

Comprehensive background check before employment, conducted in accordance with local laws
Equal Opportunity Employer committed to an inclusive culture and workplace environment where employees are treated with dignity and respect