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Senior Specialist, Salesforce – Techno-Functional
Avient Corporation. Serve as Avient's Salesforce techno-functional subject matter expert and trusted partner to Sales, Marketing, Commercial, Labs, IT, global application leadership, Salesforce Product Owners, and external delivery partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce platform enhancements and configurations, including Apex, Lightning Web Components, and integration with SAP and other applications. Proven ability to translate business requirements into scalable solutions while managing multiple projects and priorities effectively.
Highest-signal resume keywords
Salesforce ExperienceApex DevelopmentSales Cloud ExpertiseIntegration CoordinationProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationFlow DesignValidation RulesUser StoriesFunctional SpecificationsApexLightning Web ComponentsAPIsData AnalysisRelease Management
Soft Skills
Effective CommunicationOrganizational SkillsTime ManagementTeam CollaborationCreativity
Tools & Technologies
SalesforceSAPBTPAgentforceService CloudPardotMarketing CloudCPQ
Industry Keywords
Techno-Functional ExpertContinuous ImprovementPlatform GovernanceTechnical Debt ReductionAI-Enabled CRM
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as Avient's Salesforce techno-functional subject matter expert and trusted partner to Sales, Marketing, Commercial, Labs, IT, global application leadership, Salesforce Product Owners, and external delivery partners
- Own and support Salesforce platform enhancements and continuous improvement
- Translate business requirements into scalable Salesforce solutions, including process designs, user stories, functional specifications, configuration requirements, acceptance criteria, and implementation plans
- Design and configure Salesforce solutions using Flow, validation rules, field dependencies, page layouts, permission sets, profiles, roles, reports, dashboards, and other Admin-managed functionality
- Design and execute coded Salesforce solutions using Apex, Lightning Web Components, Aura, APIs, and integrations, or direct partner development and provide oversight
- Advance Avient's AI-enabled and digital CRM roadmap by modernizing Lead-to-Land processes, simplifying the user experience, reducing technical debt, improving opportunity and pipeline management, automating commercial workflows, and supporting AI and Agentforce use cases
- Coordinate Salesforce integration requirements across SAP, BTP/middleware, and other connected commercial applications
- Improve release management through impact analysis, sandbox testing, regression planning, deployment sequencing, business acceptance testing, documentation, and post-release validation
- Drive platform rationalization and technical-debt reduction
- Support platform governance and optimization, including security and access design, license utilization, configuration standards, documentation, and enterprise architecture alignment
- Independently drive work from problem identification through solution delivery, communicate risks and decisions, follow through on commitments, and escalate dependencies
Requirements
What you’ll need- Bachelor's of Science degree in Computer Science, Business, Information Systems or related business field, or equivalent experience required
- 5-8 years of Salesforce experience in expanded functional analyst roles and responsibilities
- Hands-on experience with Salesforce Sales Cloud required
- Exposure to Agentforce/AI Force, Service Cloud, Pardot/Marketing Cloud, or CPQ strongly preferred
- Proven ability to work independently and as a member of a team
- Effective communication with technical IT and non-technical business audiences
- Strong ability to analyze qualitative and quantitative data
- Demonstrated problem-solving skills and creativity applied to IT systems and business processes
- Keen interest in and understanding of emerging technologies and their potential business applications
- Exceptional organizational and time management skills; ability to manage multiple priorities and projects simultaneously