FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Property Claims Adjusting and effective communication skills, with a focus on customer satisfaction and compliance with regulatory practices. Capable of working autonomously in a digital environment while contributing positively to team dynamics and organizational culture.
Highest-signal resume keywords
Property Claims Adjusting ExperienceCall Center ExperienceBilingualism (French and English)Excellent Communication SkillsDigital Environment Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Claims AdjustingClaims Handling Best PracticesRegulatory ComplianceDigital Task ManagementCustomer Complaint Resolution
Soft Skills
Coaching and SupportCuriosity and InquisitivenessTeam CollaborationPositive Organizational Contribution
Certifications & Qualifications
Licensed in Atlantic Provinces
Industry Keywords
Customer Experience InitiativesClaims ProcessRotating Shift Schedule
About the role
Key responsibilities & impact- Guide customers through the claims process by investigating property claims and looking after their needs
- Work through customer complaints to provide a fair and positive customer outcome
- Comply with company and industry regulatory practices and deliver best-practice methods
- Provide coaching and support to colleagues throughout the claim process
- Work with leadership to identify growth areas within the property claims team
- Work autonomously in a digital environment
- Participate in ongoing training on claims-handling best practices
- Contribute to special projects and provide feedback supporting Aviva’s customer-experience initiatives
Requirements
What you’ll need- 1-3 years Property Claims Adjusting experience
- 1-3 years experience in a Call Center Environment
- Licensed in all Atlantic Provinces is an asset
- Excellent oral and written communication skills
- Bilingualism is an Asset! (French and English)
- Ability to work in a digital environment and undertake online tasks
- Genuine curiosity and inquisitive approach to making improvements to processes
- Ability to work within and positively add to the organizational culture and values
- Availability to work on a rotating shift schedule from 8am to 6pm, Monday through Friday
Benefits
Comp & perks- Eligibility for annual bonus
- Retirement savings
- Share plan
- Health benefits
- Personal wellness
- Volunteer opportunities
- Hybrid flexible work model
- Outstanding career development opportunities
- Professional development education support
- Competitive vacation package
- Option to purchase 5 extra days off per year
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
- Corporate wellness programs supporting physical and mental health
- Regular social and team building events
- Employee recognition program