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Avnet

Customer Operations Manager

Avnet

. Manage supply chain functions to enable strategic initiatives and achieve customer service in accordance with service level agreements .

Posted 9/30/2026full-timeTlaquepaque • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supply chain management, including inventory management, customer forecasting, and stakeholder collaboration. Proficient in analyzing trends and developing solutions to enhance operational efficiency and customer service.

Highest-signal resume keywords
Supply Chain ManagementInventory ManagementCustomer ForecastingStakeholder CollaborationManufacturing Resource Planning (MRP)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Forecast ModelingProgram Setup and MaintenanceData AnalysisNegotiation SkillsProcess Improvement
Soft Skills
Judgment and DiscretionCollaborationIndependent WorkProblem Solving
Industry Keywords
Service Level AgreementsSupplier ManagementBusiness ProcessesChannel Policy DecisionsEnd of Life (EOL) Management

About the role

Key responsibilities & impact
  • Manage supply chain functions to enable strategic initiatives and achieve customer service in accordance with service level agreements
  • Engage Sales, Supplier Management, customers, suppliers and other stakeholders to align supply chain and operations accountability
  • Analyze customer forecasts and trends using Manufacturing Resource Planning (MRP) concepts
  • Work with customers and sales to plan and buy to forecast
  • Prepare forecast models and assess forecasting feasibility with internal and external stakeholders
  • Apply inventory management discipline to assess inventory levels and aging
  • Participate in program setup and maintenance, including part profiles, new part additions, End of Life (EOL), transitions and model changes
  • Recommend modifications to program setup and operations to enhance efficiency and revenue
  • Manage assigned customer accounts or cross/multi-supplier solutions
  • Negotiate and collaborate with suppliers on channel and distributor policy decisions affecting supply chain
  • Monitor business processes and lead or drive development of improved supply chains
  • Align company and supplier goals and objectives
  • Perform other duties as assigned

Requirements

What you’ll need
  • Typically 3+ years with bachelor's or equivalent
  • Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
  • Thorough knowledge of principles, theories and concepts in area of discipline
  • Competence in all job functions and general understanding of industry practices, techniques and standards
  • Ability to develop solutions for a variety of situations and work on projects requiring evaluation and analysis
  • Ability to work independently and exercise judgment and discretion
  • Ability to collaborate with management and team members within the department/function and other areas of the organization

Benefits

Comp & perks
  • Generous Paid Time Off
  • Savings Fund
  • Paid Holidays
  • Medical, Dental, Vision and Life Insurance
  • Education Assistance
  • Employee Development Resources
  • Employee Wellness, Leadership Development, and Mentorship Programs
  • Year-End Bonus
  • Food Coupons
  • Flexible working arrangements
  • Opportunities to give back to your community