Avnet

Pricing Analyst

• Develop and implement global list pricing strategies that support revenue, margin and growth objectives
• Partner with Product and Supplier Management teams to optimise pricing across product portfolios
• Analyse market trends, competitor activity and customer behaviours to identify pricing opportunities
• Provide data-driven recommendations that support commercial decision-making
• Monitor pricing performance and identify initiatives to improve profitability and price realisation
• Collaborate with regional pricing teams to drive alignment, consistency and best practice globally
• Support the development of pricing tools, analytics and automation capabilities
• Contribute to pricing transformation and continuous improvement initiatives
• Represent pricing in supplier discussions and strategic business reviews

Pricing Manager

• Develop customer pricing strategies supporting profitable revenue growth across strategic accounts
• Partner with Sales Leadership to provide pricing guidance and commercial support on key opportunities and negotiations
• Lead financial modelling and evaluation of customer pricing agreements and contracts
• Analyse pricing performance, customer profitability and contract effectiveness to identify improvement opportunities
• Deliver data-driven insights and recommendations supporting commercial decision-making
• Monitor market trends, customer behaviours and competitive activity to inform pricing strategy
• Drive adoption of pricing tools, pricing governance processes and intelligent pricing capabilities
• Support contract renewals, pricing reviews and strategic account planning activities
• Collaborate with stakeholders across Sales, Product Management, Finance and Pricing teams globally
• Contribute to continuous improvement initiatives enhancing pricing effectiveness and business performance

Customer Pricing Manager

Inside Sales

• Sell to customers by phone or email using negotiating and convincing techniques to generate sales and maximize gross profitability
• Respond to customer email or telephone inquiries in a timely manner
• Maintain master customer data in respective systems
• Qualify, prepare, and load offers/quotations and proactively follow up to maximize purchase order placement
• Review and process customer purchase orders in line with SOX compliance
• Share responsibility for revenue and gross margin for selected customers
• Perform proactive backlog management and inform customers of possible delivery delays
• Coordinate technical questions with account managers, field application engineers, and service functions
• Support team members in preparing responses to customer inquiries and quotation requests
• Request customer information on pricing and competition to support supplier negotiations
• Interface with Purchasing/Procurement, Business Services, Warehouse, Credit & Collections, and Quality
• Participate in team meetings, in-house training, and supplier training/meetings
• Manage customer concerns and claims and register them in the applicable system
• Review and update reports
• Occasionally visit assigned customers with FAE/AM to improve customer relationships
• Handle customer sample requests and follow up as part of demand creation
• Participate in sales promotional activities

Inside Sales Representative III

General

• Load and handle Sundry Invoices/Credit Notes in a timely manner
• Create and maintain templates via Bottomline
• Maintain and create tables in Bottomline
• Verify invoices in AFI and maintain related tables
• Interact with colleagues in Tongeren
• Assist with loading Trade documents
• Work on projects identified by the automation manager
• Act as the local technical expert for queries from users of appointed automated processes
• Identify and correct issues arising and provide feedback to the Automation Manager to drive required process changes
• Generate monthly and quarterly efficiency reports for internal monitoring of automated processes
• Monitor appointed RPA bot performance

Automation Specialist

Customer Specialist

• Respond to customer inquiries
• Expedite critical orders
• Communicate dispositions
• Research and resolve issues and orders
• Immediately manage customer complaints and product recalls
• Approve and comprehensively manage related product returns and credit notes
• Request technical product failure analyses, corrective actions, and failure-sample returns from the respective product manufacturer
• Monitor customer deadlines and fulfillment of customer corrective actions
• Perform sanity checks of error reports with technical experts, technical marketing, and QM
• Analyze and manage re-invoicing and recalculations in ship & debit, including correcting inaccurate customer invoices
• Identify, investigate, and participate in process and procedure improvement opportunities and key performance metrics
• Maintain good customer relations and resolve claims and complaints fairly, effectively, and in accordance with consumer laws
• Maintain and update electronic and/or hard copy records

Commercial Customer Complaints Specialist

• Develop, evaluate, and implement pricing strategies and models based on business and competitive market dynamics
• Conduct research and competitive pricing analysis
• Monitor the competitive environment to protect company reputation and customer satisfaction
• Partner with sales/marketing, business development, and finance to position product portfolios and establish pricing programs
• Analyze competitor pricing, seasonal pricing changes, discounting, customer willingness to pay, and consumer spending patterns
• Verify pricing and clear price-related blocks in the ERP before generating delivery orders
• Provide suppliers with point-of-sale information
• Analyze internal pricing models against actual expenses and budgets
• Evaluate product monetization and upsell opportunities
• Project the impact of pricing changes, promotions, and rebate programs on revenue
• Create and administer pricing databases
• Coordinate implementation of pricing and delivery proposals across the organization
• Track current and historical company and competitor pricing
• Analyze and report program impacts for identified customers
• Notify account managers of successes, issues, and future growth strategies
• Maintain knowledge of products, competitors, technology, and customers in the assigned supplier product market
• Perform other duties as assigned

Pricing Specialist

Backend Engineer

• Integrate the HCL Commerce application with required systems and services
• Provide clean, easy-to-use APIs for the frontend
• Take responsibility for application functionality, performance, and scalability
• Work across the React Adapter layer connecting HCL Commerce to the headless frontend
• Specialize in HCL Commerce and adapter technologies
• Help steer technical direction during the migration to HCL Commerce v9 and cloud technologies
• Develop headless services for the WebSphere Commerce and GraphQL-driven global website
• Integrate APIs with legacy systems and work with databases

Senior Backend Developer – Commerce

Operations

• Manage supply chain functions to enable strategic initiatives and achieve customer service in accordance with service level agreements
• Engage Sales, Supplier Management, customers, suppliers and other stakeholders to align supply chain and operations accountability
• Analyze customer forecasts and trends using Manufacturing Resource Planning (MRP) concepts
• Work with customers and sales to plan and buy to forecast
• Prepare forecast models and assess forecasting feasibility with internal and external stakeholders
• Apply inventory management discipline to assess inventory levels and aging
• Participate in program setup and maintenance, including part profiles, new part additions, End of Life (EOL), transitions and model changes
• Recommend modifications to program setup and operations to enhance efficiency and revenue
• Manage assigned customer accounts or cross/multi-supplier solutions
• Negotiate and collaborate with suppliers on channel and distributor policy decisions affecting supply chain
• Monitor business processes and lead or drive development of improved supply chains
• Align company and supplier goals and objectives
• Perform other duties as assigned

Customer Operations Manager

• Sell products, services, and solutions to new and existing customers through inbound and outbound multimedia communications
• Develop and manage trusted relationships for assigned customers and accounts
• Promote company options and solutions to customers
• Identify sales opportunities and deliver focused market and brand solutions
• Deliver revenue or profit supporting customer financial sales metrics
• Deliver solutions or find new opportunities to create a positive customer experience
• Initiate and answer sales inquiries from prospective and existing customers
• Respond promptly and accurately to customer information requests
• Monitor and follow up on sales activities from initial contact through order fulfillment
• Maintain and expand sales with existing accounts through customer service and customer knowledge
• Coordinate sales efforts with product, materials, field sales, and supplier resources
• Communicate current product information and provide pricing, quotes, and solution input
• Coordinate customer requirements for inventories, delivery lead time, and unit prices
• Perform other duties as assigned

Inside Sales Representative

Supply Chain

• Manages customer solutions including revenue growth, key business metrics, and customer satisfaction while driving corporate strategy implementation
• Analyzes customer business strategies and future product plans to align company offerings and resources
• Serves as subject matter expert and primary point of contact for identified deliverables
• Manages end-to-end order fulfillment for sustaining program accounts
• Manages customer accounts, including revenue growth, P&L profitability, business metrics, and customer satisfaction
• Coordinates with support organizations to deliver customer service-level expectations
• Ensures customer adherence to contractual agreements and identifies options for additional ROI
• Develops customer-focused strategies leveraging product and solution offerings
• Develops strategic relationships with customers, suppliers, and peers
• Manages complex strategic accounts
• Negotiates contract changes related to customer requirements, lifecycle issues, enhancements, upgrades, and increased sales
• Manages global service logistics and service parts planning
• Supports a global network of 140 forward stocking locations and logistics across 57 countries
• Drives customer on-time delivery SLAs for next-business-day and 4-hour service orders while maintaining cost goals
• Executes service parts planning strategies for new buy and repair to maximize part availability
• Oversees process improvements with third-party repair partners and logistics providers
• Performs other duties as assigned

Service Supply Chain Operations

Financial Planning and Analysis

• Report, analyze, and interpret financial and operating data for accounting and business operations management
• Generate financial forecasts and create financial models supporting financial and business planning decisions
• Provide management with P&L projections/forecasts, scenario planning, ratio analysis, budgeting, and cost analysis
• Perform economic research and studies on rates of return, depreciation, working capital requirements, investment opportunities, investment performance, and governmental requirements
• Gather, analyze, prepare, and summarize recommendations for financial plans, acquisition activity, trended future requirements, and operating forecasts
• Respond to information requests from internal customers and others as assigned
• Develop financial reports for forecasting, trending, and narrative results analysis
• Develop and distribute standard and ad-hoc monthly reporting
• Review and analyze reports to verify results
• Work with management to develop, monitor, and report on key performance indicators
• Assist with the development, preparation, and presentation of short- and long-range financial plans
• Perform other duties as assigned

Financial Analyst

• Sell products, services, and solutions to new and existing Defense and Aerospace customers through inbound and outbound communications
• Develop and manage trusted relationships with assigned customers and accounts
• Promote company options and solutions to customers
• Identify sales opportunities and deliver focused market and brand solutions
• Deliver revenue or profit supporting account and customer financial sales metrics
• Deliver solutions or find new opportunities to create a positive customer experience
• Initiate and answer sales inquiries from prospective and existing customers
• Respond promptly and accurately to customer information requests
• Monitor and follow up on sales activities from initial contact through order fulfillment
• Maintain and expand sales with existing accounts through customer service and customer knowledge
• Coordinate sales efforts and strategies with product, materials, field sales, and supplier resources
• Communicate product information and provide pricing, quotes, and solution input
• Coordinate customer requirements for inventories, delivery lead time, and unit prices
• Perform other duties as assigned

Inside Sales Representative – Defense & Aero

Procurement

• Purchase products and provide order fulfillment activities in support of business demand
• Manage order status processes and ensure shipping and delivery information is accurate in company systems
• Complete post-Purchase Order updates, including backlog tracking, reporting, and communication with matrix team members
• Work with suppliers to meet delivery commitments and manage supplier relationships
• Drive system and process improvements with the company and suppliers
• Negotiate supplier pricing and provide quotes to the sales team
• Work with warehouse, logistics, and transportation carrier teams to ensure timely receipt and delivery
• Manage non-conforming inventory, including product disposition and in-process failures
• Communicate order status and problem resolution to planners, sales, and customer operations
• Assist with inventory aging, fill rate, stock rotation, and liquidations
• Support group and organizational initiatives and supplier management activities

Purchasing Specialist

Business Analyst

• Monitor domestic and international shipments subject to security regulations
• Maintain ITAR export records for hardware, technical data, and defense services
• Manage jurisdiction determinations and internal correspondence
• Perform license determinations and apply license exceptions and exemptions
• File for export licenses when applicable
• Provide reports and analysis supporting business financial decisions and regulatory compliance
• Support the Export Compliance Officer and department management with trade compliance questions, projects, and training
• Support EUC verification and manage record retention for EUCs
• Provide shipment compliance reports for high-risk customers and products
• Conduct new customer screening for import/export compliance
• Conduct Denied Party Check reviews for new partner creation
• Ensure partner information changes are accurately completed in the system
• Search supplier websites and price books for ECCNs
• Coordinate new part numbers to obtain ECCN certification from the EMEA trade compliance team
• Administer ECCN maintenance and license determination requirements
• Maintain updated compliance records in SAP
• Coordinate with the business to review and release blocked orders in SAP
• Develop or deliver training programs on security requirements
• Monitor case law and legislation for relevant compliance updates
• Research new Denied Persons Lists and BIS news and provide timely business updates
• Identify, investigate, and participate in process and procedure improvement opportunities
• Track and improve key performance metrics
• Perform other duties as assigned

Business Analyst – Trade Compliance Knowledge

Compliance

• Monitor domestic and international shipments subject to security regulations
• Maintain records for exports of ITAR hardware, technical data, and defense services
• Manage jurisdiction determinations and internal correspondence
• Perform license determinations, apply license exceptions and exemptions, and file licenses when applicable
• Prepare reports and analysis supporting business financial decisions and regulatory compliance
• Support the Export Compliance Officer and department management with trade compliance questions, projects, and training
• Support EUC verification and manage EUC record retention
• Provide shipment compliance reports on high-risk customers and products
• Conduct new customer screening for government import/export compliance
• Conduct Denied Party Check reviews for new partner creation and maintain partner information
• Search supplier websites and price books for ECCNs
• Coordinate new part numbers to obtain ECCN certification from the EMEA trade compliance team
• Administer ECCN maintenance and license determination requirements in SAP
• Coordinate review and release of blocked orders in SAP
• Develop and deliver training programs on security requirements
• Monitor case law and legislation for relevant compliance updates
• Research new Denied Persons Lists and BIS news and provide timely business updates
• Identify, investigate, and participate in process and procedure improvement opportunities
• Perform other duties as assigned