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Avnet

Customer Service Representative

Avnet

. Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problem resolution, order expediting, stock queries, reporting and stock rotation .

Posted 10/23/2026full-timeKrakow • PolandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in customer support and sales, with a focus on effective communication, problem resolution, and process improvement. Proficient in maintaining accurate records and ensuring compliance with consumer laws while fostering positive customer relations.

Highest-signal resume keywords
Fluent In English And FrenchCustomer Support ExperienceMS Office KnowledgeCommunication SkillsProblem Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Certifications & Qualifications
High School Diploma
Industry Keywords
Quote PreparationOrder TrackingBacklog ProcessingInvoicingReturnsDiscrepancy ResolutionCustomer Credit Problem ResolutionOrder ExpeditingStock QueriesReporting

About the role

Key responsibilities & impact
  • Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problem resolution, order expediting, stock queries, reporting and stock rotation
  • Identify, investigate, and participate in opportunities to improve processes and procedures, including key performance metrics
  • Maintain good customer relations and resolve customer claims and complaints fairly, effectively and in accordance with consumer laws
  • Maintain and update electronic and/or hard copy records as required

Requirements

What you’ll need
  • Fluent English and French (oral and written) is mandatory
  • Previous experience in customer support or sales is advantage
  • Knowledge of MS Office
  • Communication and problem solving skills
  • High School Diploma

Benefits

Comp & perks
  • Private medical insurance
  • Hybrid work
  • Meal allowance
  • Holiday allowance
  • 26 days of annual leave