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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert knowledge of customer needs and business services while effectively managing relationships to drive sales and enhance customer experience. Proficient in utilizing advanced systems and tools to support sales activities and deliver financial metrics.
Highest-signal resume keywords
Customer Relationship ManagementSales Opportunity IdentificationAdvanced Excel SkillsSAP KnowledgeOrder Management Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales MetricsCustomer Needs AnalysisProblem SolvingData ManipulationFinancial Sales Metrics
Soft Skills
CommunicationCustomer ServiceRelationship Building
Tools & Technologies
SAPERPQuoteFXSupplierWinPowerPointWebEx
Industry Keywords
Inbound SalesOutbound SalesMarket SolutionsBrand SolutionsCustomer Experience
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Sell products, services, and solutions to new and existing customers through inbound and outbound multimedia communications
- Develop and manage trusted relationships for assigned customers and accounts
- Promote company options and solutions to customers
- Identify sales opportunities to deliver focused market and brand solutions
- Deliver revenue or profit supporting account and customer financial sales metrics
- Deliver solutions or find new opportunities to create a positive customer experience
- Initiate and answer sales inquiries from prospective and existing customers
- Respond promptly and accurately to customer information requests
- Monitor and follow up on sales activities from initial contact through order fulfillment
- Maintain and expand sales with existing accounts through customer service and customer knowledge
- Coordinate sales efforts and strategies with product, materials, field sales, and supplier resources
- Communicate current product information and provide pricing, quotes, and solution input
- Coordinate customer requirements for inventories, delivery lead time, and unit prices
- Perform other duties as assigned
Requirements
What you’ll need- Typically requires a minimum of five years of related experience
- High School Diploma or equivalent
- Expert knowledge of customer needs, products and complexity of business services
- Ability to identify new qualified customers for inclusion in Avnet’s portfolio of increasingly more complex accounts
- May be required to occasionally travel to customer sites or attend training, including some overnight travel
- Advanced knowledge of systems such as SAP, ERP, and order management
- Full knowledge of Excel skills, including problem solving, formulas, analysis, formatting, and manipulation of data
- Full knowledge of QuoteFX, SupplierWin, PowerPoint, and WebEx
Benefits
Comp & perks- Remote work
- Opportunity to occasionally travel to customer sites or attend training, including some overnight travel