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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to build and maintain trusted customer relationships while effectively managing sales opportunities and delivering solutions. Proficient in utilizing systems like SAP and ERP to support sales processes and enhance customer experiences.
Highest-signal resume keywords
Customer Relationship ManagementSales Opportunity IdentificationSAP ProficiencyMicrosoft Office Suite ProficiencyBasic Excel Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Metrics DeliveryOrder ManagementSolution DeliveryMarket Solutions PromotionCustomer Service
Soft Skills
CommunicationProblem-SolvingCustomer Experience Focus
Tools & Technologies
SAPERPMicrosoft Office SuiteOutlook
Industry Keywords
Inbound SalesOutbound SalesAccount ManagementCustomer Requirements Coordination
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Sell products, services, and solutions to new and existing customers through inbound and outbound telephone, email, fax, and portal communications
- Develop and manage trusted relationships for assigned customers and accounts
- Promote company options and solutions to customers
- Identify sales opportunities and deliver focused market and brand solutions
- Deliver revenue or profit supporting customer financial sales metrics
- Deliver solutions or find new opportunities to create positive customer experiences
- Initiate and respond to sales inquiries from prospective and existing customers
- Respond promptly and accurately to customer information requests
- Monitor and follow up on sales activities from initial contact through order fulfillment
- Maintain and expand sales with existing accounts through customer service and account knowledge
- Coordinate sales efforts and strategies with product, materials, field sales, and supplier teams
- Communicate current product information and provide pricing, quotes, and solution input
- Coordinate customer requirements for inventory, delivery lead time, and unit prices
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- Typically requires less than one year of related experience
- Knowledge of products or services typically for a specific brand or line of business
- Ability to deliver solutions for small and less complex accounts
- May be required to occasionally travel to customer sites or attend training, including some overnight travel
- Demonstrated knowledge of systems such as SAP, ERP, and order management
- Basic Excel skills
- Microsoft Office Suite and Outlook proficiency
Benefits
Comp & perks- Generous Paid Time Off
- 401K and Pension Plan
- Paid Holidays
- Family Support (Paid Leave, Surrogacy, Adoption)
- Medical, Dental, Vision, and Life Insurance
- Long-term and Short-term Disability Insurance
- Health Savings Account / Flexible Spending Account
- Education Assistance
- Employee Development Resources
- Employee Wellness, Leadership Development and Mentorship Programs
- Flexible working arrangements
- Opportunities to give back to your community
