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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in retail sales of beauty products, including skincare, makeup, and fragrances, while providing exceptional customer service and achieving sales targets. Proficient in makeup and skincare application techniques, with strong communication skills in English and Spanish.
Highest-signal resume keywords
Retail Sales ExperienceFluent In English And SpanishMakeup And Skincare Application TechniquesCustomer Service ExcellenceSales Target Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail SalesProduct KnowledgeCustomer Database EnrollmentStock ControlInventory ManagementSales AnalysisCross-SellingFragrance KnowledgeMakeover TechniquesVisual Merchandising
Soft Skills
AdaptabilityProactivityCommunicationTeam CollaborationReliability
Tools & Technologies
Inside Beauty App
Industry Keywords
CHANELBeauty ProductsSkincareMakeupFragrancesCustomer InteractionConfidentialityGrooming StandardsSales GoalsPlanograms
About the role
Key responsibilities & impact- Take responsibility for and contribute to the efficient and effective running of the CHANEL account
- Promote business objectives and work toward personal and team targets
- Provide outstanding customer service by identifying customer needs and further sales opportunities
- Offer customer database enrollment while maintaining confidentiality
- Achieve and exceed retail sales goals through product knowledge, introductions, and cross-selling across skincare, makeup, and fragrances
- Develop strong customer interactions and empower customers through differentiated brand experiences
- Identify customer profiles and needs and propose and sell new products across skincare, makeup, and fragrances
- Assist in analyzing sales results to identify business opportunities and growth areas
- Build the account by achieving and exceeding sales targets and increasing sales volume and productivity
- Perform expert CHANEL makeovers and skincare diagnoses and provide detailed fragrance information
- Assist with stock control and inventory management, including stocking shelves, receiving and storing deliveries, and asset protection
- Manage testers and samples and communicate replenishment needs
- Maintain CHANEL grooming, uniform, merchandising, cleanliness, hygiene, and presentation standards
- Complete CHANEL induction, training, and Inside Beauty app courses
- Ensure products are visually appealing, correctly priced, and merchandised according to brand and store guidelines
- Support team success through reliability, flexibility, information sharing, meetings, trainings, and briefings
- Maintain confidentiality when required by trainers and supervisors
- During the three-month probationary period, achieve sales goals, complete training, maintain grooming standards, replenish stock, follow planograms, and maintain a clean boutique
Requirements
What you’ll need- Two to Five years of experience in retail sales performing as a sales associate for fragrances and beauty products
- Fluent speaker: English & Spanish
- Ideally: Mandarin
- Adaptability to flexible shifts (AM, PM), Saturdays and/or Sundays
- Knowledgeable in makeup and skincare application techniques
- Proactive and autodidact
- Ability to communicate fluidly in English during the three-month probationary period
Benefits
Comp & perks- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- 401(k) retirement plan
- Company paid life insurance
- Tuition reimbursement
- Employee discounts across all company brands
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
