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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Human Resources management, including employee relations, compliance with employment laws, and recruitment processes. Proficient in HRIS and Microsoft Office, with a strong focus on creating positive work environments and fostering team development.
Highest-signal resume keywords
Human Resources StrategyEmployee RelationsRecruiting and HiringCompliance with Employment LawsSHRM-SCP or HRCI-SPHR Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Human Resources ManagementRecruitingEmployee RelationsLabor RelationsTraining and DevelopmentBenefits AdministrationCompensation ManagementCompliance ManagementHRIS ProficiencyEmployment Law Knowledge
Soft Skills
Excellent Customer ServiceCollaborative Partnership BuildingFlexibility and AdaptabilityCoaching and Team DevelopmentCommunication Skills
Tools & Technologies
Microsoft OfficeHRISBusiness Software/Systems
Certifications & Qualifications
SHRM-SCPHRCI-SPHR
Industry Keywords
People and CultureHospitalityFood and BeverageRetailADAEEOFMLAAffirmative ActionFair TreatmentWork Opportunity Tax Credit
About the role
Key responsibilities & impact- Run the daily functions of the assigned People & Culture department
- Manage employee relations, hiring and interviewing, company policies, pay, benefits, and leave
- Ensure daily HR processes comply with laws, company policies, procedures, and collective bargaining agreements
- Advise Operations leaders and management on policies, engagement, retention, training, and performance management
- Communicate and deploy corporate People & Culture initiatives locally
- Mentor and serve as a primary resource to Operations team members and on-site People and Culture professionals
- Manage compliance matters involving ADA, EEO, Affirmative Action Planning, FMLA, Fair Treatment, Customer Fair Treatment, and FAA
- Implement new employment-law policies and procedures with Legal
- Coordinate confidential investigations involving workers’ compensation, unemployment, affirmative action, EEO, harassment, fair treatment, FAA, and team-member relations
- Recruit, interview, and facilitate hiring for open positions
- Maintain team-member files, legal compliance logs, and HRIS data
- Support Field Operations with confidential investigations and partner with Internal Audit on ethics-related exceptions
- Oversee the Work Opportunity Tax Credit program, unemployment claims, and employment verifications
- Partner with Learning and Development on anti-harassment, discrimination, and retaliation training
- Manage the company’s Open-Line Hotline, Fair Treatment matters, unsolicited calls, and letters
- Report to the HR Business Partner
Requirements
What you’ll need- The combination of educational and professional experience must exceed 3 years
- 1 year of experience leading a team of professionals executing Human Resources strategy and maintaining team member relationships
- 3-5 years of Human Resources experience
- A bachelor’s degree in a program related to the functional area can count for two of the five-year requirement
- 1-2 years of Hospitality, Food, Beverage, and/or Retail experience preferred
- SHRM-SCP or HRCI-SPHR certification strongly preferred
- Experience in recruiting, employee relations, labor relations, training and development, benefits, and compensation
- Training leading to an in-depth understanding of HR policies and practices
- Training leading to in-depth knowledge of relevant state and federal employment regulations and statutes
- Excellent customer service skills
- Ability to read and comprehend correspondence, policies, and legal documents and translate them concisely
- Ability to build collaborative partnerships and work cross-functionally
- Proficient in Microsoft Office, including preparing documents, spreadsheets, and presentations
- Proficiency with HRIS and business software/systems; ability to quickly learn new systems
- Flexibility and adaptability to manage multiple projects and local and/or remote direct reports
- Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams
- Business acumen and mindset to understand the long-term implications of People and Culture decisions
- Requires on-site attendance five days per week
- May require up to 50% travel
Benefits
Comp & perks- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
