AWL, Inc.

Customer Support

• Maintain up-to-date policy status
• Conduct welcome call on all new business
• Follow-up on pending carrier requirements and documentation
• Receive inbound service calls and emails and work as necessary
• Refer renewal and cancel save opportunity to retention or sales as necessary
• Work with Sales and Agency Operations leadership to meet strategic goals and execution requirements
• Help new clients successfully enroll in coverage
• Answer policy questions
• Assist with service requests
• Work closely with sales and agency operations teams to ensure a smooth customer experience from enrollment through the life of the policy

Explore Licensed Life & Health Customer Service Representative at AWL, Inc.. Review requirements and application details.

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Licensed Life & Health Customer Service Representative