Insights & Analytics Director – Claims

Axis Communications

. Act as the primary Data & Analytics partner for Claims leadership .

Posted 10/13/2026full-timeNew York City • New York • United StatesLead💰 $175,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading analytics and AI initiatives within the insurance industry, focusing on claims processes and delivering measurable business outcomes. Proficient in stakeholder management, communication, and translating business needs into actionable insights and data products.

Highest-signal resume keywords

Analytics LeadershipClaims AnalyticsAI ImplementationStakeholder ManagementBusiness Intelligence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsAI SolutionsBusiness IntelligencePredictive AnalyticsMachine LearningOperational ReportingData GovernanceClaims Data AnalysisAutomationAdvanced Analytics

Soft Skills

Communication SkillsStrategic ThinkingTeam LeadershipRelationship BuildingProblem Solving

Certifications & Qualifications

Advanced Degree in Relevant Field

Industry Keywords

Insurance IndustryClaims ManagementReinsuranceActuarial FunctionsData QualityData OperationsInformation ManagementOperational Performance MeasuresSelf-Service AnalyticsMatrix Organization

About the role

Key responsibilities & impact

Act as the primary Data & Analytics partner for Claims leadership
Develop a deep understanding of Claims priorities, challenges, operating models and strategic objectives
Translate business needs into a prioritised portfolio of insights, analytics and AI initiatives
Own delivery of Claims-focused reporting, dashboards, analytics solutions and AI-enabled capabilities
Drive the evolution of Claims MI from operational reporting toward predictive and prescriptive insights
Champion self-service analytics and scalable data products
Align Claims and Reserving analytics priorities
Support a consistent view of claims performance, loss development, claims trends and portfolio movements
Identify opportunities for AI, advanced analytics, automation and innovative technologies across Claims
Ensure AI and analytics solutions are implemented effectively and sustainably
Promote responsible, controlled and value-focused adoption of AI
Link analytics and AI initiatives to business outcomes and track delivered value
Build trusted relationships with senior Claims leaders and business stakeholders
Communicate complex analytical concepts to non-technical audiences
Lead and develop a team of Insights & Analytics professionals
Encourage reuse of common solutions, patterns and best practices
Ensure solutions comply with data governance, AI governance and information management standards
Partner with Data Governance, Data Quality, Data Operations and Platform teams on trusted data foundations

Requirements

What you’ll need

Experience leading analytics, business intelligence, data or AI teams
Minimum of 10 years’ experience in analytics, business intelligence, data or AI, including at least 3 years leading teams
Experience partnering with Claims, Insurance Operations, Actuarial or Reserving functions within the insurance industry
Minimum of 3 years’ experience in the insurance or reinsurance industry, partnering with Claims, Insurance Operations, Actuarial or Reserving functions
Ability to translate business strategy into practical analytics and AI solutions
Experience delivering measurable business outcomes through analytics, data products or AI capabilities
Experience directly managing a team of at least 6 people, including team leads or senior individual contributors
Strong understanding of insurance claims processes, operational performance measures and claims data
Strong stakeholder management and communication skills
Ability to balance strategic thinking with practical execution
Knowledge of modern analytics, business intelligence and AI technologies
Ability to operate effectively within a complex, matrix organisation
At least 3 years’ experience in claims analytics within specialty insurance or reinsurance
Experience deploying AI or machine learning solutions into production within claims or insurance operations
An advanced degree in a relevant field is highly desirable, or equivalent professional experience

Benefits

Comp & perks

Competitive target incentive compensation, with awards based on overall corporate and individual performance
Comprehensive and competitive benefits package
Medical plans for you and your family
Health and wellness programs
Retirement plans
Tuition reimbursement
Paid vacation