Axis Communications

Underwriter

• Provide first-line leadership for underwriting regulatory returns, control oversight, staff training and stakeholder engagement
• Coordinate and oversee underwriting regulatory returns, including ATIA, GAREAT, NNPP and other governance returns
• Work with Underwriting, Operations, Finance, Compliance, Tax, Data Analytics and other stakeholders to obtain inputs and resolve issues
• Maintain procedures, checklists and supporting evidence for reporting activities
• Identify and escalate data quality issues, unclear ownership, missed dependencies and reporting risks
• Provide day-to-day leadership, workload allocation and support for Analysts and Interns
• Review work and provide constructive feedback
• Support onboarding, coaching, mentoring and knowledge sharing
• Promote cross-training and early, constructive issue resolution
• Manage underwriting file reviews, quality checks, results reporting and action tracking
• Review findings and identify recurring issues and opportunities to strengthen controls
• Support feedback to Underwriters and stakeholders, escalating material or repeated issues
• Identify and support process improvements, automation and new ways of working
• Embed changes through updated procedures, training and follow-up checks

Underwriting Assurance Team Lead

Claims Specialist

• Analyze claim exposure, determine the proper course of action, and pursue claims to conclusion
• Set accurate and timely claim reserves and make referrals to senior team members where necessary
• Obtain relevant policies and review policy wordings to validate coverage
• Prepare coverage positions for Claim Manager review and approval
• Work closely with Insureds, Claimants, attorneys and brokers to maintain premier claims service
• Document claim file notes, store electronic documents, and record claim details
• Develop working knowledge of legal frameworks and claims handling practices relevant to claim jurisdictions
• Monitor and investigate assigned claims and develop resolution strategies
• Attend mediation, arbitration and other claim meetings as needed
• Participate in presentations and discussions with Underwriters
• Validate indemnity and fee payments and ensure accurate, prompt processing
• Ensure accurate file setup with proper coding, LOB, Danger Signal and CAT Codes

Senior Claims Specialist, Cyber

Claim Specialist

• Directly handle complex primary and excess casualty and specialty claims
• Investigate and analyze liability, damages, and insurance coverage issues
• Draft and communicate coverage positions and settlement rationales
• Assess exposure and establish and maintain accurate reserves
• Guide litigated and non-litigated matters toward efficient resolution
• Assign and manage external vendors, including legal counsel
• Oversee budgets and billing and drive litigation strategy
• Collaborate with insureds, defence counsel, brokers, underwriters, claims leadership, and internal Vendor Management teams
• Participate in settlement negotiations, mediations, and settlement conferences
• Maintain communication with broker partners and insureds and inform internal stakeholders of significant developments
• Maintain timely and complete file documentation
• Act as a technical resource and mentor to peers
• Contribute to internal initiatives, process enhancements, and training sessions
• Perform other duties as assigned

Senior Claim Specialist – Casualty and Specialty Lines

Manager

• Serve as a trusted technical advisor to architects, engineers, and security consultants
• Deliver technical discussions on networked physical security, cybersecurity, and system design
• Cultivate consultative relationships with the A&E community to ensure Axis is written into project specifications
• Conduct high-quality in-person and virtual meetings across the territory
• Expand the Axis A&E Program through targeted outreach, training, and networking
• Partner with Regional Sales Managers, Inside Sales, and the A&E Program Manager on strategic initiatives and customer needs
• Demonstrate and promote Axis Site Designer, Autodesk Revit plugins, and other digital design resources
• Represent Axis at security conferences, trade shows, and regional A&E summits
• Build and execute a regional business plan
• Maintain CRM records and report KPIs
• Cover New England and Upstate New York, with regular visits to Albany, Rochester, and Buffalo

A&E Regional Manager

Representative

• Screen inbound technical support interactions via telephone, chat, and online helpdesk
• Answer inbound customer inquiries
• Collect and confirm customer database information
• Open and update customer cases in the CRM system
• Document actions taken and outcomes
• Provide first-call resolution whenever possible
• Escalate calls and cases to technical or sales support as necessary
• Educate customers about website information availability
• Develop basic product knowledge

Technical Services Representative

Sales Engineer

• Support sales growth initiatives across the territory
• Work closely with Axis Regional Sales Managers to support pre- and post-sales opportunities, including critical projects
• Provide all aspects of pre- and post-sales support for opportunities requiring FSE involvement
• Execute high-level system designs, including site surveys, camera placement, field-of-view calculations, pixels-on-target, bandwidth and storage calculations, BOM construction, schematic drawings, and third-party product recommendations and integration
• Collaborate across multiple internal and external departments to meet expectations and performance goals
• Construct and deliver technology and customer-specific training
• Support and maintain an Axis Experience Center
• Attend and represent Axis at industry trade shows and events
• Act as backup to other Axis sales engineers
• Travel regionally and internationally as required
• Manage multiple projects, tasks, and travel priorities
• Perform other related duties as assigned

Field Sales Engineer

Sales

• Promote and educate integrators, distributors, consultants, and end-users on IP Video and Axis cameras
• Maintain relationships with prospects and current customers
• Arrange and execute site visits, product demonstrations, presentations, lunch and learns, and speaking seminars
• Work with Axis Communications’ Application Development Partners
• Recommend camera solutions and product comparisons
• Participate in trade shows, seminars, Axis Academies, webinars, and promotional sales activities
• Prepare weekly sales reports covering new and existing projects
• Perform other related duties as assigned

Regional Sales Manager

Director

• Directly handle claims involving complex coverage issues, including investigation, analysis, and evaluation of coverage, liability, and damages
• Directly handle coverage disputes, litigation, and arbitration matters
• Formulate claims and litigation strategies
• Assign, direct, and manage outside counsel
• Manage coverage counsel and litigation costs
• Collaborate with Litigation Management and Vendor Management teams on cost management and counsel panel development
• Manage discovery issues and responses
• Prepare company witnesses for depositions and trial testimony
• Provide guidance and strategic direction to North America Claims teams
• Review coverage positions for matters pending in states covered by Specialty Complex Claims Referral Guidelines
• Collaborate with the general counsel team on errors and omissions issues arising from claims handling
• Manage selection and hiring requests for coverage counsel in North America
• Identify liability and coverage trends and formulate claims-handling processes and strategies
• Support underwriting inquiries regarding policy construction, claim trends, data analysis, and risk assessments
• Coach and mentor North America claim teams
• Build and maintain relationships with internal and external stakeholders
• Communicate extensively with executives, brokers, reinsurers, actuaries, insureds, auditors, attorneys, and vendors
• Demonstrate AXIS values: People, Decisiveness, Excellence, and Stronger Together

Senior Claim Director, Specialty Complex Claims

• Handle assigned reinsurance claims under the guidance of senior claims professionals and according to guidelines, delegated authorities, contractual obligations, and regulatory requirements
• Review claim notifications, loss advices, bordereaux, and supporting documentation
• Assist in evaluating coverage, liability, financial exposure, and reporting requirements
• Maintain accurate claim files, records, and documentation in SICS, the Reinsurance Desktop (RDT), and related claims platforms
• Establish and monitor claim reserves and escalate significant issues and developing trends
• Monitor claim developments, large losses, coverage concerns, loss trends, and emerging issues
• Communicate with brokers, cedants, reinsurers, and internal stakeholders about claim activity and status
• Support claims audits, file reviews, quality assurance, and regulatory compliance activities
• Assist with management reporting, claims analytics, portfolio reviews, and data validation
• Build relationships with Underwriting, Actuarial, Finance, Legal, and Operations teams
• Support operational improvements in claims handling efficiency, reporting quality, and data integrity
• Prepare and maintain training materials, desk guides, process documentation, and knowledge-sharing resources
• Develop knowledge of reinsurance contract structures, claims processes, and industry practices
• Support reporting tools, data analytics, automation, and emerging technologies
• Represent AXIS Re Claims in cross-functional initiatives and global casualty working groups
• Collaborate across global teams and share knowledge and best practices
• Identify and support operational and digital reinsurance claims team improvements

Reinsurance Claims Specialist

• Own the overall development, strategic decision-making, and implementation of the regional sales strategy for the Japanese market
• Lead the end-to-end sales planning lifecycle, from strategy development and execution to performance monitoring and corrective action across Japan
• Directly lead and mentor three Sales Managers overseeing the domestic sales force
• Serve as the strategic bridge between the Japanese market and global leadership
• Translate Japan’s business practices, market dynamics, and partner ecosystems to regional and global stakeholders
• Act as a core member and role model of the Japan Leadership team
• Provide data-driven insights on Japanese market trends, competitor movements, and partner networks
• Localize and execute global strategic directives and corporate guidelines for Japan
• Drive strategic and tactical business planning
• Establish annual and quarterly sales objectives to maximize market share and sustainable growth
• Align and optimize Executive/Enterprise High-Touch, Territory/Portfolio Commercial Sales, and Digital-First Scalable Nurturing sales pillars
• Evaluate trade shows, exhibitions, and marketing activities and optimize follow-up for ROI
• Oversee the national project pipeline and lead queues
• Drive accurate long-range sales forecasting
• Govern complex pricing structures and approve major deals
• Manage, coach, and evaluate the three Sales Managers
• Conduct annual reviews and develop future leaders
• Champion Axis’ Core Values and Sales Methodology
• Foster a motivated, agile, and collaborative environment
• Travel extensively domestically and regularly internationally, including APAC and Axis headquarters in Sweden

Sales Director

Assistant

• Prepare policies for policy issuance where applicable
• Review policies for accuracy and regulatory standards
• Review policy logs for accurate input
• Input policy and underwriting data in appropriate systems
• Process endorsements per request within established Company guidelines where applicable
• Work with identified resources to maintain a structured diary system
• Structure and maintain file organization
• Coordinate file pulls and manage the diary system to ensure necessary information is received within established timelines
• Follow up on delinquent data
• Manage submissions where applicable
• Take on additional duties, responsibilities and activities appropriate to the role
• Support Underwriting teams by providing clerical and office support to assigned business units or departments

Technical Assistant

• Promote and educate integrators, distributors, consultants, and end-users on IP video and Axis cameras
• Maintain relationships with prospects and current customers
• Arrange and execute site visits, product demonstrations, presentations, lunch-and-learns, and speaking seminars
• Collaborate with Axis Communications’ Application Development Partners
• Recommend appropriate camera solutions and product comparisons
• Participate in trade shows, seminars, Axis Academies, webinars, and other promotional sales activities
• Prepare weekly sales reports covering new and existing projects
• Perform other related duties as assigned

Business Development Rep

• Identify new markets and opportunities for end-to-end solutions within and outside physical security in Latin America
• Develop end-to-end solutions strategies across clusters and segments to meet end-customer needs
• Maintain and grow strategic relationships and projects as a trusted advisor
• Monitor performance of the end-to-end portfolio across all clusters
• Promote and educate integrators, distributors, consultants, and end-users on AXIS software and hardware solutions
• Lead programs and technology directives relevant to AXIS products
• Participate in trade shows, seminars, Axis Academies, webinars, and promotional sales activities
• Exhibit and speak at marketing events and press engagements across the LATAM region
• Provide guidance for marketing initiatives and publications for end-to-end solutions
• Collaborate with consulting companies to position the AXIS end-to-end solution portfolio
• Cross-sell AXIS new technologies product portfolio

Business Development Manager

Inside Sales

• Assist existing and new customers with sales opportunities in the Caribbean and Central America
• Work closely with sales teams and distribution channels to implement and execute demand generation strategies
• Recruit new business partners
• Qualify and recruit network video/security integrators, software developers, consultants, and complementary hardware providers into Channel Partner Programs
• Work with Regional Sales Managers to meet or exceed Inside Sales initiatives, quotas, and management-based objectives
• Build and maintain relationships with partners, end users, and distributors to sell Axis solutions
• Qualify and process sales leads and inquiries in CRM
• Assist with partner pages and project pricing
• Maintain the weekly pipeline
• Participate in trade shows, seminars, Axis academies, webinars, and other promotional sales activities
• Make inbound and outbound calls

Inside Sales Account Manager

• Lead, coach, and develop a team of claims professionals
• Allocate claims based on complexity, exposure, jurisdiction, workload, and handler capability
• Monitor inventory, capacity, aging, and productivity
• Provide feedback, technical guidance, development plans, and career coaching
• Participate in recruiting, interviewing, onboarding, and training claims professionals and temporary or outsourced resources
• Oversee investigation, analysis, evaluation, reserving, negotiation, and resolution of primary casualty claims
• Review coverage, liability, causation, damages, venue, defense strategy, settlement posture, and litigation risk
• Direct claim plans, reserves, payments, settlements, counsel assignments, experts, mediations, and trial strategy within delegated authority
• Ensure timely, well-supported reserves and audit-ready claim documentation
• Direct defense counsel, coverage counsel, experts, investigators, and other service providers
• Monitor litigation milestones, trial dates, legal budgets, billing, staffing, and outcomes
• Manage legal spend, panel governance, provider performance, and service quality
• Monitor portfolio performance using claims data, dashboards, KPIs, reserve movements, closing ratios, cycle times, aged inventory, and legal spend
• Identify emerging liability, coverage, severity, jurisdictional, and litigation trends
• Lead or participate in management reviews, audits, peer reviews, large-loss reporting, governance forums, and remediation initiatives
• Ensure compliance with claims handling guidelines, licensing requirements, delegated authorities, internal controls, and regulatory obligations
• Drive process improvement, data quality, consistent work practices, and adoption of claims technology
• Oversee TPA or contractor-handled claims where assigned
• Build relationships with underwriting, actuarial, finance, legal, operations, brokers, insureds, reinsurers, auditors, and other partners
• Provide underwriting with claim insight, coverage feedback, loss trends, renewal support, risk assessments, and lessons learned
• Communicate complex claim issues and recommendations to senior leaders and stakeholders
• Lead or contribute to presentations, stewardship discussions, market engagement, training, and cross-functional initiatives

Underwriting Assurance Team Lead

Senior Claims Specialist, Cyber

Senior Claim Specialist – Casualty and Specialty Lines

A&E Regional Manager

Technical Services Representative

Field Sales Engineer

Regional Sales Manager

Senior Claim Director, Specialty Complex Claims

Reinsurance Claims Specialist

Sales Director

Technical Assistant

Regional Sales Manager

Business Development Manager

Inside Sales Account Manager

Primary Casualty Claims Manager