Senior Claim Director

Axis Communications

. Directly handle claims involving complex coverage issues, including investigation, analysis, and evaluation of coverage, liability, and damages .

Posted 11/4/2026full-timeUnited StatesSenior💰 $125,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive claims management expertise with a focus on complex coverage issues, litigation strategies, and stakeholder communication. Possesses strong analytical and leadership skills to effectively manage claims processes and mentor teams.

Highest-signal resume keywords

Claims Management ExperienceCoverage Litigation ExpertiseLaw DegreeAdjuster LicensesAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisLitigation Strategy FormulationCoverage Dispute ResolutionData AnalysisRisk AssessmentTrial PreparationNegotiation SkillsInvestigation SkillsClaims Process ExpertiseCoverage Trends Identification

Soft Skills

Leadership SkillsOrganizational SkillsCommunication SkillsCollaboration SkillsMentoring Skills

Certifications & Qualifications

Law DegreeAdjuster Licenses

Industry Keywords

Coverage IssuesLitigationArbitrationClaims HandlingStakeholder ManagementNorth America ClaimsSpecialty Complex ClaimsTPA Managed ClaimsDeposition PreparationTrial Testimony

About the role

Key responsibilities & impact

Directly handle claims involving complex coverage issues, including investigation, analysis, and evaluation of coverage, liability, and damages
Directly handle coverage disputes, including litigation and arbitration matters
Formulate claims and litigation strategies
Assign, direct, and manage outside counsel in coverage litigation or arbitration
Manage coverage counsel and litigation costs
Collaborate with Litigation Management and Vendor Management teams on cost management and coverage counsel panel development
Manage discovery issues and responses
Ensure preparation of company witnesses for deposition and trial testimony
Provide guidance to North America Claims teams on coverage issues, disputes, claim handling issues, time-limited demands, and emerging issues
Review coverage positions for matters pending in states required by Specialty Complex Claims Referral Guidelines
Manage selection of and requests to hire coverage counsel for claims pending in North America
Identify liability and coverage trends and formulate claims-handling processes and strategies
Support underwriting inquiries and information requests regarding policy construction and drafting
Report claim trends, perform data analysis, and support risk assessments
Coach and mentor North America claim teams on coverage issues
Build and maintain relationships with internal and external stakeholders
Communicate extensively with senior executives, brokers, reinsurers, actuaries, insureds, and auditors
Report to the Head of Specialty Complex Claims

Requirements

What you’ll need

7-10+ years of claims management experience handling a wide variety of coverage issues and coverage litigation
Experience practicing law as well as claims management, including directly managed and TPA managed claims
Demonstrated leadership, organizational, and management skills
Ability to influence and collaborate at all organizational levels, internally and externally
Ability to identify and resolve complex, disputed claims
Analytical, legal, and claims process expertise
Ability to balance immediate claim issues with broader portfolio and customer service impacts
Excellent oral and written communication skills
Experience handling coverage issues involving a wide variety of loss scenarios and reporting and presenting them to senior management
In-depth knowledge of claims, litigation, arbitration, and trial processes
Excellent analytical, investigative, and negotiating skills
Law Degree
Admission in good standing to one of the fifty state bars
Adjuster Licenses in all states required by AXIS
Willingness and ability to travel for team management, court proceedings, mediations, and settlement

Benefits

Comp & perks

Hybrid work model
Diverse and inclusive environment
Career growth opportunities
Social impact initiatives
Competitive target incentive compensation
Medical plans for you and your family
Health and wellness programs
Retirement plans
Tuition reimbursement
Paid vacation
Comprehensive and competitive benefits package