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Senior Claims Specialist, Cyber
Axis Communications. Analyze claim exposure, determine the proper course of action, and pursue claims to conclusion .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims adjusting, including analyzing claim exposure, validating coverage, and developing resolution strategies. Proficient in maintaining effective communication with stakeholders and ensuring accurate claims processing.
Highest-signal resume keywords
Claims Adjusting ExperienceClaims Adjuster LicenseCyber Claims HandlingExcellent Communication SkillsPerformance Metrics Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisClaim Reserves SettingPolicy ReviewClaims DocumentationLegal Framework KnowledgeIndemnity ValidationClaims Resolution StrategiesCoding and CAT Codes
Soft Skills
Team PlayerPositive OutlookOrganizational SkillsFlexibilityEfficiency
Tools & Technologies
ExcelWordPowerPointOneNoteSharePoint
Certifications & Qualifications
Bachelor’s DegreeJD (Preferred)Valid Adjusting Licenses
Industry Keywords
Claims Handling PracticesMediationArbitrationFirst Party ClaimsThird-Party Privacy Liability ClaimsMedia Liability ClaimsTechnology Errors and Omissions Claims
About the role
Key responsibilities & impact- Analyze claim exposure, determine the proper course of action, and pursue claims to conclusion
- Set accurate and timely claim reserves and make referrals to senior team members where necessary
- Obtain relevant policies and review policy wordings to validate coverage
- Prepare coverage positions for Claim Manager review and approval
- Work closely with Insureds, Claimants, attorneys and brokers to maintain premier claims service
- Document claim file notes, store electronic documents, and record claim details
- Develop working knowledge of legal frameworks and claims handling practices relevant to claim jurisdictions
- Monitor and investigate assigned claims and develop resolution strategies
- Attend mediation, arbitration and other claim meetings as needed
- Participate in presentations and discussions with Underwriters
- Validate indemnity and fee payments and ensure accurate, prompt processing
- Ensure accurate file setup with proper coding, LOB, Danger Signal and CAT Codes
Requirements
What you’ll need- Bachelor’s degree or equivalent; JD a plus
- Claims adjuster license required
- Valid adjusting licenses in required states and additional states as needed
- Minimum of 4-8 years claim adjusting experience required
- Experience handling cyber primary and excess claims, including first party and third-party privacy liability claims
- Experience handling media liability and technology errors and omissions claims is a plus
- Attain expert comfort level in remote and work from home virtual working practices and platforms
- Excellent written and verbal communication skills
- Solid understanding of individual and group performance metrics and KPIs
- Experience with Excel, Word, PowerPoint, OneNote and SharePoint a plus
- Availability for occasional travel
- Team player who has a positive outlook, flexible, organized, efficient and timely
Benefits
Comp & perks- Competitive target incentive compensation, with awards based on overall corporate and individual performance
- Comprehensive and competitive benefits package
- Medical plans for you and your family
- Health and wellness programs
- Retirement plans
- Tuition reimbursement
- Paid vacation
- Occasional travel eligibility