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Technical Assistant
Axis Communications. Support Underwriters and Account Managers with general underwriting administration, processing, and clerical/office support activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in underwriting administration and processing, with strong attention to detail and accuracy in managing insurance documentation. Capable of effective communication and collaboration with internal and external stakeholders to support underwriting operations.
Highest-signal resume keywords
Underwriting AdministrationInsurance Documentation ManagementMicrosoft Office Suite ProficiencyCustomer Service SkillsCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Underwriting ProcessingPolicy EndorsementsData InputReport GenerationAccount Information Management
Soft Skills
Strong Verbal CommunicationInterpersonal SkillsProblem SolvingOrganizational SkillsAdaptability
Tools & Technologies
Underwriting SoftwareInsurance Desktop
Industry Keywords
Commercial InsurancePolicy SpecificationsRisk FactorsBroker of Record NoticesMotor Carrier Filings
About the role
Key responsibilities & impact- Support Underwriters and Account Managers with general underwriting administration, processing, and clerical/office support activities
- Gather and organize insurance application information, including applicant details, risk factors, and policy specifications
- Obtain additional underwriting documents through timely follow-ups
- Maintain a diary system to ensure prompt receipt of account information
- Review underwriting documents and policies for accuracy and compliance
- Maintain accurate account files and underwriting documentation
- Process policy endorsements, renewals, cancellations, and other policy-related transactions
- Process and book endorsements, including premium-bearing endorsements, within company SLA guidelines
- Input account information into Policy Issuance and endorsement logs
- Use underwriting software for data input and report generation
- Create post-binding E-Files in Insurance Desktop and update Policy Issuance logs
- Process Broker of Record notices, Direct Notices of Cancellation, and Motor Carrier Filings
- Handle declination letters, loss control survey inspections, and final premium audits
- Communicate with internal and external customers to request information, clarify details, and provide updates
- Serve as a point of contact for the Operations team and underwriters
- Provide backup support for the Technical Assistant team
- Collaborate with departments and colleagues to address inquiries, resolve issues, and streamline workflows
- Perform additional duties appropriate to the role as required
Requirements
What you’ll need- High school diploma or equivalent required
- Undergraduate degree in business, finance, or related field preferred, but not required
- Preferably a minimum 0-2 years’ experience in the commercial insurance industry
- Proficiency in Microsoft Office Suite or similar software
- Strong aptitude for learning new computer/software programs
- Solid critical thinking and problem solving skills
- Good verbal, written, and interpersonal skills
- Strong customer service skills and a professional demeanour
- Able to follow directions effectively
- Self-motivated and capable of working independently
- Skilled at prioritizing tasks and highly organized
- Adaptable to change and maintains a positive approach in dynamic environments
- Attentive to detail and accuracy
- Capable of multitasking in a high-volume work environment
- Committed to ongoing professional growth and development
Benefits
Comp & perks- Medical plans for you and your family
- Health and wellness programs
- Retirement plans
- Tuition reimbursement
- Paid annual leave
- Competitive target incentive compensation, with awards based on overall corporate and individual performance