Axon ANZ

Technical Program Manager

• Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines
• Manage multiple medium to large-sized projects with focus on timelines, scope, and budget control
• Collaborate with product and engineering teams to define program requirements and ensure compliance with national and state standards
• Engage customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines
• Support program planning through effective work estimation processes
• Oversee program-level change management activities with client partners and internal stakeholders
• Develop documentation supporting customer acceptance and revenue recognition
• Facilitate project team members and stakeholders, ensuring communication and coordination across teams
• Identify project risks, develop mitigation strategies, and proactively address potential issues
• Deliver foundational training to customers remotely and in person
• Mentor junior project managers and support recruitment to strengthen the program management team
• Report to the Director, Program Management
• Travel 30%

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