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AXXUM GmbH

Head of IT Infrastructure and IT Security

AXXUM GmbH

. Overall responsibility for the IT infrastructure and its ongoing development .

Posted 9/25/2026full-timeHamburg • GermanyLeadWebsite

Tech Stack

Tools & technologies
CloudCyber Security

About the role

Key responsibilities & impact
  • Overall responsibility for the IT infrastructure and its ongoing development
  • Contribute to the development of the Group-wide IT strategy, as well as processes, standards, and solutions
  • Lead and develop a team of six employees at various locations, primarily working remotely
  • Continuously adapt departmental structures to operational requirements
  • Ensure the smooth operation of internal network and IT telecommunications systems, including workplace management, in Germany and other European countries
  • Ensure the operation and ongoing development of server and client systems in the data center (colocation/hosting)
  • Provide first- and second-level support
  • Further develop incident, problem, and change management processes within the infrastructure environment
  • Develop and implement IT policies in accordance with ISO 27001 and established security standards
  • Evaluate and implement new technologies to optimize stability, efficiency, scalability, and security
  • Manage external service providers

Requirements

What you’ll need
  • Successfully completed degree in computer science, business informatics, or a comparable qualification
  • Several years of management experience in an IT environment, with a focus on IT infrastructure (on-premises and cloud) and IT security
  • Demonstrated expertise in change management and leading teams through transformation processes
  • In-depth understanding of infrastructure security and cybersecurity practices
  • Experience with backup and recovery, as well as patch management
  • Process-oriented mindset
  • Strong experience with IT service management frameworks, preferably ITIL
  • Experience with ticketing systems, ideally Jira
  • Ideally, very good knowledge of modern workplace environments, particularly Microsoft 365 (Exchange, SharePoint, Teams, Entra, Intune)
  • Strategic thinker with a hands-on approach
  • Very good command of German and English
  • Willingness to travel (approximately twice a month)

Benefits

Comp & perks
  • Company car, also available for private use
  • Flexible working time models
  • Opportunities for mobile working
  • Modern work equipment
  • Open, appreciative working environment and collaborative teamwork
  • Individual support and opportunities for professional and personal development
  • Company pension scheme
  • JobRad bicycle leasing program
  • Bonus programs at preferential rates (e.g., travel, housing, fashion)
  • Performance-related compensation
  • 30 days of annual leave